Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,799 reviews
DossierSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 102 reviews with 4 stars · Clear filters
Compré una fragancia que tuve que devolver porque en ningún lado decía que era atalcada. Por favor especificar ese tipo de cosas.
By Nayeli G.
Response from Dossier· Mar 5, 2025
¡Tomamos nota, Nayeli! Nos encanta detallar cada fragancia, pero parece que aquí faltó algo. Apreciamos tu feedback y siempre estamos abiertos a mejorar. Si alguna vez tienes dudas sobre una fragancia, no dudes en escribirnos.
that was boss
By Patrick F.
Response from Dossier· Feb 24, 2025
A boss-level review for a boss-level team—we love this Patrick! We’re always here to keep things smooth and stress-free!
I couldn’t get the website to work for my return but customer service jumped in and did it for me.
By Wanelle G.
Response from Dossier· Feb 7, 2025
Consider it handled, Wanelle! A little tech hiccup won’t stand between you and great service.
What made my experience great, is that I reached out to the Dossier team to let them know that I had not received my package, and asked for a replacement and received an response right way, regarding a replacement. I have received the replacement, and it took no time. Dossier has restored my confidence in ordering from them again!
By Arobinson
Response from Dossier· Feb 7, 2025
A missing package won’t stand in the way of smelling amazing! Happy we could get your order back on track in no time.
Honestly am very happy and delightfully surprised at the quality of the perfumes . I smell so good. I bought 3 perfumes Fruity Jasmine , Fruity Almond and Ambery Vanilla . They smell very good and I love the packing the fact that covers are magnetic . You smell expensive on a budget.
By Sher
Response from Dossier· Jan 27, 2025
Fruity Jasmine, Fruity Almond, and Ambery Vanilla—talk about a fragrance squad, Sher! Throw in those magnetic caps, and you've got luxury vibes without the luxury price tag, right?
Woody chestnut smell like MM by the fireplace, longevity, sillage and performance same. Would like to try jazz club and some others but wary as other experience is variable
By Sharif G.
Response from Dossier· Jan 4, 2025
Yaas Sharif! Nailed it on the cozy vibes! If you’re ready to jazz it up or keep exploring, we’ve got plenty of scent stories waiting for you.
Good, but not the best. Terrible fixation
By Rafaela A.
Response from Dossier· Dec 27, 2024
We get it, Rafaela! Sometimes, scents have their own mind, right? Longevity can be a little picky with skin and surroundings. Let us know if you want any tips for making it stick longer!
My order was wrong and they ultimately took care of it and are shipping out my correct scent and not having me return the wrong one BUT it took a week to get the correct perfume sent out to me. I am still happy!
By Meredith H.
Response from Dossier· Dec 24, 2024
Ambery Saffron is worth the wait, right, Meredith?! Thanks for hanging in there with us – you’re the real MVP for your patience. Enjoy the scent-sational vibes!
