DossierReviews of dossier.co

I was so delighted when I was given a response to my question on: Where do I find the link/how do I exchange my perfume? And I got a response to my question within minutes! I was able to successfully exchange my perfume!!! I felt very cared for and will be buying from them again!! Thank you so much Dossier!!

I just wanted to share how impressed I was with the support I received! In the midst of the Cyber Monday shopping frenzy, I accidentally placed a second order and needed to cancel/adjust it. Greta was incredibly prompt, professional, and understanding — she resolved the issue right away with zero stress on my end. Thank you for the outstanding customer service!

When my product arrived with a faulty seal, Dossier was prompt and fair is sending me a replacement. Highly recommend!

Honest quality at an honest price. Not all products are tailored to everyone but there's plenty for everyone. Shop Dossier, smell Godly.

Quickly answered my concern. Had one perfumes (out of the many I ordered) arrive broken and they quickly took care of it! Thank you so much for making this a painless transaction :)

Customer Service is always friendly and helpful. It’s honestly a large reason I keep my subscription.

Todos los perfumes huelen muy parecidos a los originales. Mis favoritos fueron el dupe de Aqua Di Gio que huele delicioso, el dupe de la Vie est belle que dura hasta 8 horas y el dupe de YSL libre que huele idéntico y aunque no dura tanto sigue siendo bastante fuerte y con buena fijación. En cuanto a la atención a cliente, había pedido 5 perfumes pero sólo me llegaron 3, mandé un correo y me respondieron de inmediato. Me solucionaron el problema de manera muy amable y me mandaron los otros dos que faltaban. Definitivamente volvería a pedir 11/10.

You were very quick to respond and resolve my problem. I appreciate your prompt attention.