Such great customer service!
I placed an order from Dossier and right away realises that I forgot to add an item to my order. I contacted them by email and they replied within the hour. They canceled my order, which is what I had requested. This is such great customer service. In some online stores, once you order, thats it, you can't cancel or change your order. I was so pleased with their quick and friendly reply.
By Kirsten J.
Response from Dossier· Dec 26, 2025
Life happens, Kirsten, and we are always happy to jump in fast and help when it does 😊



