DossierReviews of dossier.co

Dupe dossier of "baccarat rouge" not wort a penny . It does not last at all, after 30 min no smell present . It just evaporates almost immediately .

Italian version: Ho acquistato un profumo su questo sito perché era pubblicizzato un po' ovunque e mi sono fidato delle recensioni. Purtroppo ho verificato a mie spese che un ordine effettuato il 12 dicembre non è arrivato in tempo per Natale, facendomi fare una colossale figura di m***a!! Non pretendevo affatto spedizioni ultraveloci come quelle di Amazon Prima, ma non ricevere il prodotto dopo ben 12 giorni mi sembra eccessivo. Ho acquistato tante cose durante queste feste, e di certo non tutte da Amazon: sono tutti arrivati in tempi ragionevoli e anche quando acquisto da altri paesi UE, nel giro 6/7 giorni la merce arriva. Grazie Dossier per avermi rovinato il Natale! Un consiglio: scegliete meglio i vostri partner per la gestione delle spedizioni!! ---- English version: I bought a perfume on this site because it was advertised everywhere and I trusted the reviews. Unfortunately, I found out the hard way that an order placed on December 12th didn't arrive in time for Christmas, making me look like a total idiot!! I wasn't expecting lightning-fast shipping like Amazon Prime, but not receiving the product after a full 12 days seems excessive. I bought a lot of things during these holidays, and certainly not all from Amazon: they all arrived in reasonable time, and even when I buy from other EU countries, the goods arrive within 6-7 days. Thanks Dossier for ruining my Christmas! A word of advice: choose your shipping partners better!!

A subscription was added during checkout without my catching it. Found out when a $40+ charge hit my credit card. Customer service is not remotely helpful; it appears this is a common occurrence and a part of their revenue model.

Catastrophique. Colis bloqué ou perdu depuis 12 jours (!!!!) à La Haye sans autre explication du service client que "si dans 20 jours il n'y a toujours rien, revenez vers nous". Nul. J'ai passé commande le 6 décembre pour faire des cadeaux de Noël que je n'ai jamais pu offrir. Nous sommes le 27 décembre. On m'avait annoncé livraison sous 10 jours... Site pas sérieux du tout, c'est terminé pour moi. J'ai déjà échangé avec hello@dossier en vain, ils ne font que m'enfumer. Le colis a l'air perdu, je demande donc à être remboursée immédiatement.

IT Factor isn’t It Factor- so much marketing hype (commissions and partnerships on TikTok)- it’s very average with zero lasting power. The ingredients also are very poor (0/100) on Yuka for potential anllergens and endocrine disruptors - Hexamethylindanopyran And isoeugenol. These aren’t “non toxic” as advertised….I’m in the UK so when I returned my perfume, I did so in writing cancelling under the EU and UK distance selling legislation which means a refund including postage (due to quality issues- migraines etc); They literally would not refund the postage saying it’s sold from the US and they don’t need to comply. Please don’t be fooled thinking this is 1 a quality perfume or 2 UK/EU based. If they aren’t abiding by our legislation on refunds then I have reservations over the ingredients (EU ingredients in perfumes are stricter for our health than the US). I wouldn’t buy anything again

Hidden Monthly Membership Charges – Be Careful I am sharing my experience to warn others about purchasing perfume from Dossier online. When I made a purchase, I was automatically enrolled in a “free” membership without my clear knowledge or consent. I was not aware that this membership included a monthly charge of $42.69. The charge appeared every month, and because it was not obvious, I only discovered it after nearly a year when I reviewed my bank statements. The membership allows you to buy a perfume monthly using accumulated points, but this was never clearly explained or knowingly agreed to on my part. When I disputed the recurring charges with my bank, Dossier immediately removed all of my accumulated points (earned over more than a year), which meant I could not even redeem perfume to recover some value. I then tried multiple times to contact customer service for clarification or resolution and received no response. I recommend that anyone considering purchasing from Dossier carefully review all checkout terms and monitor bank statements closely, or consider avoiding this company altogether based on my experience.

Not brilliant so far! Only received half of my order and not heard anything other than it's been passed to a senior. This was ordered in plenty of time for Christmas and now probably won't get here!

Ordered spicy vanilla, citrus ginger and floral marshmallow but received woody corriander and aquatic lime instead. Order was placed on the 5th of December and received on the 9th. Complained to dossier about receiving the wrong order and they told me they will investigate this. I have asked for updates cause they initially didn’t offer to either refund me or send the correct perfumes. They eventually told me that I don’t need to return the wrong order and that they will send me back the correct perfumes. I told customer service that I will be travelling abroad the following week and they agreed to send me the correct perfumes. The order is still not shipped and it’s 18/12/2025. No correct perfumes, it’s not even the correct number as I ordered 3 and received 2, no refund, no more replies. They initially respond really quickly but once you ask for details about your order there’s no concrete response. This was my first time ordering from dossier and it feels like a scam…