Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,799 reviews
DossierSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 102 reviews with 4 stars · Clear filters
I think everything went ok, but when I returned an item, I had to reach out because it too a long time to receive my return otherwise it was a good experience and I was happy with my products
By STACEY F.
Response from Dossier· Jun 18, 2025
We totally get it, Stacy; returns can sometimes take a bit longer than we want. But we're really glad everything else went pretty smoothly, and you’re happy with your picks! Thanks for sticking with us through it.
La verdad muy buen servicio algo confuso pero confiable con respuesta casi inmidiata muy buen servicio
By Gerardo G.
Response from Dossier· Jun 20, 2025
A veces entre aromas y órdenes puede haber una nube confusa, pero lo importante es que despejamos con rapidez y cariño. Gracias Gerardo por tu confianza y por oler bonito con nosotros.
Standard Level Perfume. No surprises. Just a replica
By Tara
Response from Dossier· Jun 18, 2025
Hey, Tara. Sometimes “standard” is the perfect neutral musk. But if you’re craving more dazzle, we’ve got scents that’ll raise a few eyebrows and pulses!
I love the smell really good!
By Consumer
Response from Dossier· Jun 4, 2025
Smells really good? That’s nose-approved and officially vibe-verified. We see you, fragrance connoisseur!
There was a little missunderstanding regarding the delivery timeframe. Some pieces of information are not presented to the customer at the momento of ordering, which was what created the inconvenience. However, taking those pieces of info into account, delivery was on point, the scents are extremely delicious, the bottles are so elegant, so fancy, even the boxes where they come in give it an elevated touch. I took them to work and my coworkers were marvelled when I they smelled them and when I told them the price. On top of that, the inconvenience I previously mentioned was addressed in a polite manner by Adrian (if I'm not mistaken) and responded in a matter of minutes even through gmail!
By Angelo M.
Response from Dossier· May 6, 2025
Looks like you’ve got all the deets, Angelo! Thanks for your patience, and we love that your coworkers are now fragrance fans. Sounds like you’ve got an office full of new Dossier fans and we’re not mad about it!
i bought dossier and i have tried many dupes and have to say there packaging was professional,perfume is the best i have tried, love it and will buy more. pity they dont have portrait of a lady, bought one from jalu sydney, doesnt last at all and not that great. DOSSIER i will buy more.
By vera
Response from Dossier· May 6, 2025
You’ve got an eye for the good stuff, huh, Vera? We're so stoked you're loving the quality and packaging! As for adding something new: who knows, maybe it’ll make an appearance down the road. Keep an eye out, you never know what’s next!
Me gustó mucho la fragancia, se parece un montón... mi familia no nota la diferencia con mi perfume de siempre, yo noto que este es más dulce y fresco que el original... no está mal, pero no es exactamente igual...
By 1987Montserrat
Response from Dossier· May 2, 2025
¡Qué bien que te haya gustado! A veces nuestros perfumes toman su propio caminito con un toque más dulce y fresco… como decir “¡sorpresa!” en cada rociada. Gracias por compartir, tu olfato tiene nivel experto.
¡Me encantó el aroma de mi Musky Rose! Además, debo decir que en atención a clientes son muy amables y eficientes. No me encontraba en la ciudad cuando lo enviaron, tras varios intentos coordinamos y me lo enviaron por error dos veces. El segundo me lo regalaron expresamente, supongo por la confusión. Sólo me gustaría sugerir mejorar el fijador. Por lo demás me gustó mucho, hasta el empaque.
By Yohali P.
Response from Dossier· Apr 25, 2025
¡Qué bueno que te encantó el Musky Rose, Yohali! Y gracias por los cumplidos sobre el servicio. ¡Nos alegra que todo haya quedado resuelto! Sobre el fijador, podríamos tener algunos tips para que el aroma dure más. ¡Déjanos saber si te interesa!
