DossierReviews of dossier.co

I made a mistake with the name of the fragrance I ordered and realised that I already had another version (d'uh) but I contacted customer service and my mistake was quickly rectified. I will definitely order again and recommend them to family and friends.

I ordered a couple of fragrances from Dossier while living in Australia, and I’m genuinely impressed. The scents feel high-end and long-lasting, very similar to luxury perfumes I’ve tried before. The packaging is clean and elegant, and delivery was smooth. It’s great to find a brand that makes premium-quality fragrances more accessible.

Amazing, quick customer service!!

I had an amazing experience with Dossier from start to finish. Their customer service is top-tier — quick responses, helpful, and genuinely focused on making sure you’re satisfied. Any questions I had were answered promptly, which made the whole process smooth and stress-free. Delivery was also impressive. My order arrived faster than expected, and everything was packaged neatly and securely. It felt like a premium experience without the luxury price tag. As for the scents — absolutely incredible. The quality is outstanding, and the fragrances smell so close to high-end designer perfumes. They last long, project beautifully, and feel sophisticated. You can really tell care goes into creating each scent. Overall, Dossier delivers 5-star service across the board — responsive, reliable, and high-quality. I’ll definitely be ordering again!

Amazing customer service. Had an issue with my address and they corrected it immediately with no fuss. Cant wait for my order to arrive!

I had an excellent experience with Dossier from start to finish. The quality of their fragrances is outstanding, especially for the price, and everything arrived beautifully packaged. What really stood out to me though was their customer support. The team was incredibly responsive and helpful whenever I had a question. A special thank you to Ion and Carolina, who assisted me quickly and professionally. Overall, I’m very impressed and will definitely be ordering again!

My address autofilled to my old residence instead of my new one. I emailed the help team right away and they were able to get my shipping address changed before my package was shipped. Thankful for the speedy response times!

Recieved a perfume bottle that had a defect, the spray mechanism detached and it was no longer useable. I contact support and within two days recieved a brand new replacement.