DossierReviews of dossier.co

I had a question about an order that seemed to be delayed in being shipped, and customer service was amazing in keeping me informed as to the status and when I could expect my order. They were very helpful and it seemed like they cared about transparency and satisfaction in handling the situation, and overall it was a great experience in addition to being a great product.

The refund process and return is not working on their site. And they cannot do it when asked via email. Due to some incidents with the generator. Got an email that I will get a refund and I can keep the items. The after sale support is outstanding!

I have nothing but good things to say about Dossier. All the scents that I've purchased from them have all been amazing. The customer service is on point, and I'd definitely recommend putting an order in with them. The great part about them that I liked is that they also have store fronts you can visit to sample these scents. The staff in these stores are well knowledgeable about the product and very attentive.

Excellent customer service, heard back nearly immediately and my concern my package wouldn’t arrive in time was resolved within hours.

Todo huele delicioso

This is the best company you could ever order perfume from. Their perfumes smell amazing and their spot onto the originals. Their customer service is also amazing so kind and so patient !

I placed an order with Dossier, I received the wrong product. Contacted them, and the Ambery Jasmine I wanted and ordered is on it's way to me right now. I did all the inquiry thru email, it was quick and easy and Dossier just wanted to make me happy. I am very happy and can't wait to try Ambery Jasmine. Dossier scents are wonderful, don't hesitate, give it a try, you won't be disappointed. Customer service A+

Overall great experience, their products are always great and their customer service is also very helpful. 10/10, would recommend them to anyone who wants to smell amazing without breaking your bank account!