Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,799 reviews
DossierSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2,435 reviews with 5 stars · Clear filters
Good scent profiles for a good price. Allows customers to try iconic fragrances for a fraction of the price. I forgot to add the 3 ml sample I was curious about and contacted customer service. They replied promptly and addressed it
By Dossier fragrance R.
Response from Dossier· Apr 8, 2026
Making luxury fragrance accessible to everyone is the whole mission and we are so proud that comes through! Our team always has you covered, and we cannot wait to see you next time!
I purchased 4 fragrances so far. Ambery saffron, Ambery Vanilla, floral marshmallow and powdery tobacco. I like the first 3. They're not overpowering, but soft and feminine. Very nice. But the last one is absolutely exceptional to me by far. It is strong to start but the dry down is beautiful. I can smell the tobacco and vanilla perfectly, I love the woodiness, very well blended. This will be a phenomenal fragrance in the winter! Excellent job Dossier!
By Tashuwa M.
Response from Dossier· Apr 8, 2026
Tashuwa, we absolutely loved reading your feedback! When a fragrance truly finds its person, it is exactly what we create for. Cannot wait to hear what you discover next! ✨
Issues with my sprayer were resolved promptly by Carolina & Alexandru. Customer service for this team is incredible.
By Phoebe
Response from Dossier· Apr 7, 2026
A sprayer acting up is a hassle. Glad our team handled it fast, Phoebe. Hope you're enjoying the scent now!
Muy buena atención al cliente. Es la tercera vez que compro con ellos y esta ocasión tuve problemas al recibir mi paquete pero se mantuvieron al pendiente de la situación y resolvieron rápido 👌
By Sonia V.
Response from Dossier· Apr 6, 2026
Sonia, qué bien que nuestro equipo estuvo al pendiente hasta resolverlo. Tres compras y contando, eso nos encanta. Gracias por confiar en nosotros. 👌
i always love buying fragrances, but buying from dossier was one of my favorites. i found their Musky Green Tea fragrance from a very good friend and i was instantly hooked. at first when i purchased i made a small mistake when writing my address so i emailed the team. they responded instantly and fixed my mistake for me immediately! such amazing people and amazing product. thank you again dossier for making me smell amazing and feel confident 🤍
By Gabriella
Response from Dossier· Apr 6, 2026
Nothing better than finding a scent that makes you feel that good, Gabriella! The address thing was an easy fix. We always got you!
I made a mistake with the address and the staff helped to fix it really quickly! Thank you
By Karla Michelle R.
Response from Dossier· Apr 6, 2026
Easy fix on the address, Karla. Hope you love what's headed your way.
Great smelling and very similar to original
By Patty P.
Response from Dossier· Apr 6, 2026
That's what we like to hear. Glad you're enjoying it so much, Patty!
COMPLETELY happy
By Pamela T.
Response from Dossier· Apr 3, 2026
That's perfect, Pamela! Enjoy every amazing moment!
