Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,799 reviews
DossierSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 102 reviews with 4 stars · Clear filters
Muy buena perfumería,excelente servicio al cliente y atención! Pero ya no envíen sus productos por IMILE
By Isaias mata C.
Response from Dossier· Feb 26, 2026
Isaias, muchísimas gracias por las palabras! Tomamos nota del envío y siempre buscamos mejorar la experiencia.
very fast helpful service! only issue was with the order process and having to cancelled twice because it put me on a monthly subscription instead of single purchase.
By Jeff Z.
Response from Dossier· Feb 11, 2026
Jef, appreciate the shout-out! Get back to us anytime for any assistance or info!
I ordered their most demanded perfumes -Amber Saffron which was 10/10 really nice -Woody Sandalwood 8/10 very good -Fougere Oud 5/10 strong but smells very different than original -Discovery set , not yet tested. I wish they offer larger sets of 20 or 30. This will give us a chance to try more scents, which certainly increase their future sales They shipped my order within 72 hrs, but it took 6 extra days with the courier. I was not in a hurry and I got a price which was 20% below Amazon. So, it was worth it to wait few days The packaging was excellent, And I loved the magnetic covers of the perfume bottles. The perfume oil concentration was good but not excellent. Nothing compared with Duppe Scents Overall experience was very good, but I would prefer Duppe Scents even with their shipping delays and problems. Thanks God for such companies. They give us a chance to try these luxury perfumes. I stopped spending huge money on the name brands !
By Sameh F.
Response from Dossier· Jan 6, 2026
Sameh, this was a really thoughtful breakdown. Sounds like a few favorites, a few maybes, and an overall solid experience, which we love to see. Thanks for taking the time to share it all!
La empresa de envíos se retrasó mucho con mi paquete, pero la Srta. Eva de soporte le dio seguimiento a mi caso y estuvo pendiente hasta que el producto fue entregado Excelente producto y servicio.
By Jesus C.
Response from Dossier· Dec 26, 2025
Gracias por contarlo, Jesus 😊 Aunque el envío se haya retrasado, nos alegra mucho saber que Eva estuvo pendiente de tu caso hasta que todo se resolvió. Aquí estaremos siempre para ayudarte y acompañarte 💛
Aunque mi pedido llegó incompleto al principio, dossier me respondió rápido y mandaron lo restante. Todo llegó en perfectas condiciones y la atención fue muy buena
By Val F.
Response from Dossier· Dec 27, 2025
¡Gracias por contarlo, Val! Aunque al inicio hubo un detalle, nos alegra mucho saber que todo se resolvió rápido y que el resto de tu pedido llegó en perfectas condiciones. Aquí seguimos para lo que necesites 💛
Me encantaron, pero lo malo es que no dura mucho tiempo, el olor
By Leonor S.
Response from Dossier· Dec 27, 2025
¡Qué bueno que te encantaron, Leonor! Si quieres tips para que duren más, aquí estamos 💛
Receiving my order wasn't such a great experience it took almost 3 weeks but it arrived anyways.So far this is my first time using Dossier perfumes,and l am kind of lovely the process my favorites for now has to be the Spicy Orchid, Amberry Vanilla,Floral Lavender and Gourmand Orange Blossom. I kind of like the fact that the perfumes aren't overpriced so that a plus.
By Chinyere O.
Response from Dossier· Dec 27, 2025
Three weeks is a long wait, Chinyere, so thanks for sticking it with us. We’re glad you’re enjoying exploring your picks and that the pricing felt like a win too 😊
Right from the start, I was welcomed to Dossier! Although the fragrance did not meet my expectations, the Dossier girls helped me to return the package with a full refund: with zero worry. Thanks for your help! My daughter orders from Dossier!
By Chris R.
Response from Dossier· Dec 26, 2025
Thanks for giving us a shot, Chris! Even when something isn’t the right fit, we’re glad the return felt easy and stress-free. Love that Dossier runs in the family too 💫
