DossierReviews of dossier.co

The customer service was beyond exceptional. This company has great integrity when it comes to order issues. I usually read reviews on sites like these before I place my order. What I can tell you is I’m not a fake reviewer. I spend my hard earned money on these products.I can’t speak for others but I can personally say I received what was advertised. I’m happy I took the leap and received the three perfume bottles that I ordered that were advertised on the site. My fav scent is the ambery vanilla.I like the smell and am happy I got my products shipped after the carrier forgot to deliver to the correct address. Customer service was amazing with communication and got my problem resolved with no hiccups. I usually don’t have the time to place reviews but they deserve one from me based off of their great communication.

I love my amber saffron. Exactly 💯 like baccarat Rouge love love love it 😀 😍 ❤️. My only issue is that it doesn't last long enough? I need to reapply. But oh well I guess I need a bigger bottle!? Lol Maybe a customer appreciation sized one for my purse!? Pm me Dossier!?

Customer service was right on time and didn’t give me problems or negative feedback . I had a return that was suppose to arrive on a given date but arrived the day after but it never showed up on there end for tracking purposes. I contacted customer thru email and bam the following day they found it and processed my exchange with no problem. That’s all we want as good customers when we spend our money is great customer service and understanding. I’ll definitely be ordering again

They've got integrity. That's for sure

mark from customer service was such a patient and helpful agent! all my questions were answered with little to no wait time in between, and he was such a gentleman as well! dossier is lucky to have him!

great customer service

I ordered several perfumes for myself and for gifts at Christmas. I was pleasantly surprised by the quality of the products, so I ordered several others. Unfortunately I was not attracted to the scents, so I returned them. I emailed after the approximate date that Dossier should have received them back, and after only a day of correspondence they located my return and refunded me in full. I will continue ordering from Dossier because I trust that they not only offer great products but have integrity to back them up.

I love the product I got the victor rolph inspired perfume and loved it so much I decided to order more, I accidentally put the order through before checking that the shipping address was current, it was not! I emailed dossier for help and they responded within 5 minutes and fixed the problem!