Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
202 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In 1996, Door to Door revolutionized the self-storage industry by introducing portable, containerized storage in Seattle, Washington. The idea caught on quickly on the West Coast, and today Door to Door serves numerous metropolitan areas across the nation.In 1999, we took the logical next step and began offering self-service moving to our customers with the same commitment to exceeding their expectations. Today, Door to Door’s corporate headquarters is located 20 miles south of Seattle in Kent, Washington.Over the years, some companies have chosen to copy our product as closely as possible, while others claim that they have a better container. In either case, they all struggle to match our industry leading customer satisfaction ratings and enviable record of protecting possessions.Door to Door is committed to delivering quality moving and storage solutions as well as the kind of Exceptional Customer Care you will recommend to your friends and family. Through all of your life transitions, we’ll be here to take care of you.
Door to Door Storage Inc. (doortodoor.com) has 202 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 121 reviews with 5 stars · Clear filters
Can't beat their prices and convenience. The unit is a little small but worked just fine for two people in a one bedroom. Our lock did break off along the road (probably from bouncing around the truck), which was unsettling, but they replaced it when they noticed with a new lock. I'm told they're updating many containers which will be a good move. Also, customer service was excellent. Overall, highly recommend Door to Door
By David
Every step of the way Door to Door provided great service, from initial contact through pick-up and delivery of the containers.
By Steve
Affordable and practical.
By Marilyn
Everything was splendid
By Jessica
Ok, moving could be a really stressful situation on its own, but Door to Door made it so much easier. My husband and I were moving from Princeton to LA and this company was the best option in just about every aspect. Time, money and excellent customer service. I have been recommending you guys with all my postdocs friends, and since we move a lot we will for sure use them again.
By Melisa
Moved from Seattle area to Phoenix area. Used 2 Pods. Every aspect from initial phone contact to final delivery of Pods was perfect. They were on time, polite and no damage from weather or transport. They kept me informed in ample planning time and accommodated every special request we had without hesitation. I found their rate as quoted to be reasonable, (no up charges) and in fact significantly less then the other pod company I got quoted from. I fully recommend them
By Barry
They were excellent to work with from start to finish
By Lauren
Iv tried many other container storage companies and door to door is by far the best. Don was beyond helpful and accommodating to my very last minute booking. Couldn't be happier!
By Jenny