Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
202 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In 1996, Door to Door revolutionized the self-storage industry by introducing portable, containerized storage in Seattle, Washington. The idea caught on quickly on the West Coast, and today Door to Door serves numerous metropolitan areas across the nation.In 1999, we took the logical next step and began offering self-service moving to our customers with the same commitment to exceeding their expectations. Today, Door to Door’s corporate headquarters is located 20 miles south of Seattle in Kent, Washington.Over the years, some companies have chosen to copy our product as closely as possible, while others claim that they have a better container. In either case, they all struggle to match our industry leading customer satisfaction ratings and enviable record of protecting possessions.Door to Door is committed to delivering quality moving and storage solutions as well as the kind of Exceptional Customer Care you will recommend to your friends and family. Through all of your life transitions, we’ll be here to take care of you.
Door to Door Storage Inc. (doortodoor.com) has 202 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 31 reviews with 4 stars · Clear filters
It was so nice to know our belongings would be at our front door when we finally found a house and not in some storage unit 10 miles down the road. No need to double or triple handle, just load and unload, one time, simple!
By Moving
truly helpful and quick - equipment needs to be maintained a little better but they are effective.
By Steven P.
Simple straight forward economical!
By Annette
Providence, RI to Los Angeles, CA. They did a great job, everything went smoothly and as promised. It was easy to add an extra month of storage in Van Nuys and easy to make arrangements to get things from the container while it was being stored. I've recommended Door to Door to friends, too bad youre not servicing Providence anymore! Only suggestion/complaint would be that I had to look very hard to find the weight limit for the crate (2000 lbs.) I think I ended up finding it burried in a pdf, not directly on the site.
By Samantha
I thought everything was great except toward the end they started to raise the agreed upon price. There was no expiration date on my contract but the price was pretty good so I did not complain. Although I think I should have
By Jeff
Very nice people. They explained all the options to me and helped me choose what would be best for me. The prices are very reasonable compared to other companies.
By Venita
Couldn't get the exact date I wanted, but customer service did a good job to find an alternative. Have a tricky driveway and driver did a good job making it work.
By Joanna