Door to Door Storage Inc.Reviews of doortodoor.com

For my move the smaller pods were good because we were moving to a Mobile Home Park and space is limited. The size of the pods made it easier to place them in my limited space. The driver who delivered and picked up the pods was very helpful. It was a good experience.

Containers were delivered when, where we wanted and taken away in the same timely manner.

Trusting to move all of your personal life belongings after a horrible divorce of losing almost everything, I found trust in every step with my move while using Door To Door. I can't say enough about Door to Door! From fantastic customer service thru the knowledge of keeping track of my things. I'll admit, losing a lot doesn't mean anything on just things, but having to heal from the long process of loss....that's something I don't want to deal with for awhile. Trust Door to Door, I did am I'm grateful there's a company out there who takes pride in customers first.

When we packed away our 2-bedroom apartment into 3 storage containers from Door to Door on a recommendation from neighbors that had recently used their services, we didn't know when or where we would see our stuff again. We chose Door to Door because at the time they offered a flexible, tailored full move and storage experience. Due to extended job training, we stored our stuff using their military pricing (which was awesome!) for almost 11 months before finally using their moving services to transport our storage containers from one coast to the other. Then, we paid to have the local Door to Door subcontractors unload them in our new place. I'm not completely sure whether Door to Door is currently offering all of the services that we used, but I can happily vouch for our extremely satisfactory experience we had with them. Every single D2D person I talked with was friendly, eager to help, and genuinely nice. Customer service is something this company takes seriously, and they took the time to help me with each step of our complicated move. They were very helpful in the beginning stages when I was trying to figure out how many storage containers our stuff would require, helped us get the information I needed to get the move reimbursed (by our employer), and the people who ultimately unpacked our containers were very careful with our belongings and our home. We packed our stuff very well, so that certainly helped, but I was thrilled and pleasantly surprised that even after 11 months in storage, a cross-country move, and schlepping it up a flight of stairs we didn't find any damage to our stuff or scuffs on our stairs/walls. I would definitely use them again.

Everyone at Door to Door provides great service, from reservations to delivery and pick up of the containers. I have used them twice now, and will use them again!

From the start, Door to Door emphasized staying in touch with one person to call to answer any questions and stay on top of progress. They delivered exactly what was needed - a cost effective way to get a room full of boxes and furniture from coast to coast. I had some reservations about how well I have packed and whether some things would have shifted but when the container arrived in LA everything was in exactly the same position as when we closed the door in Boston. They may be the lowest price but they certainly had high value!

The people who work for Door to Door really helped lower the stress of moving. They were responsive, ON TIME, and went above and beyond to make sure everything was OK. Thank you

Although my experience started out terribly (we were not informed that Door to Door stopped shipping containers less than two weeks before our move date due to a computer error), the team we worked with helped so much that I would definitely recommend Door to Door to anyone. Special shout out to Windie for her amazing coordinating and patience. She fixed everything with the help of the Melrose Park team who amazingly delivered our pod with no charge on a weekend no less. I cannot communicate my gratitude enough. Thank you all.