Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
84 reviews
Donna Bella HairSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Donna Bella Hair is the leader in quality 100% natural Remy human hair extensions. Shop Donna Bella Hair today for the best selection on hair extensions!
Donna Bella Hair (donnabellahair.com) has 84 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 74 reviews with 5 stars · Clear filters
So fast and easy. Was able to go through text and msgs were simple and to the point. So helpful
By Natalie L.
Response from Donna Bella Hair· Sep 22, 2026
Hello! Thank you so much for the great review! 🩷 We’re so happy to hear that getting the help you needed was fast, easy, and convenient. We truly appreciate your kind words and are always just a message away whenever you need us!
Customer service was extremely helpful and very quick to respond!! 😊
By Melissa G.
Response from Donna Bella Hair· Sep 22, 2026
Hello! Thank you so much for your kind review! 😊 We’re so happy our Customer Service team was able to assist you quickly and make your experience a great one. We truly appreciate your support and are always here whenever you need us! 🩷
I am so happy with the customer service I received! All my questions were answered in a timely manner and I felt like the customer service agent went above and beyond for me. I had so many questions and concerns and she gave me all the information I needed. It truly shows what high quality this business is. I am so excited to get my extensions installed!
By Karri
Response from Donna Bella Hair· Sep 15, 2026
Hello!! Thank you so much for this wonderful review! 🩷 We absolutely love hearing that you felt supported and taken care of throughout your experience. Our team truly believes that no question is too big or too small, and we always want our customers to feel confident and excited about their extensions. We’re just as excited for your installation and can’t wait for you to experience your new hair! ✨Thank you for trusting Donna Bella Hair and for taking the time to share such kind words. Welcome to the Donna Bella family, we’re so happy to have you! 🩷
Extreamly helpful, fixed the mistake IMMEDIATELY. Have ordered for years from them and never had a mistake and the one time I did they fixed it within a few minutes. Exteamly likely to recommend and use on all clients.
By Katelyn V.
Response from Donna Bella Hair· Sep 11, 2026
Hello!! Thank you so much for your kind review and for being a longtime Donna Bella customer! 🩷 While we always strive to get every order right the first time, we’re so glad our team was able to quickly step in and get everything corrected for you. We truly appreciate your continued trust in Donna Bella and love knowing you choose our extensions for your clients. Thank you for your support and recommendation!
They really came through and helped me in a pinch that was completely my fault
By Tyler L.
Response from Donna Bella Hair· Sep 11, 2026
Hello!! Thank you so much for your kind review! 🩷 We’re so glad our team was able to step in and help when you needed us. Things happen, and we’re always happy to find a solution whenever we can. We truly appreciate your support and choosing Donna Bella!
Donna Bella provides exceptional customer service and truly strives for customer satisfaction. Their team is always eager to assist, whether it's helping you find the perfect color or answering any questions you may have. I could not be more pleased with the quality of their products, their expertise, and their dedication to ensuring a positive customer experience. I highly recommend Donna Bella!
By Kathi M.
Response from Donna Bella Hair· Sep 8, 2026
Hello! Thank you so much for your wonderful review! 🩷 We’re thrilled to hear that you’ve had such a positive experience with Donna Bella. Our team truly loves helping with everything from color matching to product questions, and knowing you feel supported means so much to us. Thank you for your trust, recommendation, and continued support!
I had the pleasure of communicating with Gricelda! She was extremely helpful with working through a color being out of stock that I needed and fixing an ordering mistake. She was extremely kind and prompt with answering my questions and getting everything situated and mailed out!
By Cara L.
Response from Donna Bella Hair· Aug 25, 2026
Hello Beautiful! Thank you so much for sharing your experience! We’re thrilled to hear that Gricelda was able to help find a solution for you and get your order corrected and on its way. We’ll be sure to share your kind words with her! Providing quick, caring, and helpful service is so important to us, and we truly appreciate you choosing Donna Bella Hair. 💕
Shaelah C is an angel. I’m newer to Donna Bella and I was not paying attention and I got the wrong texture. I didn’t realize until much past the return date since I was saving them. She helped me get everything settled and swapped, was patient and communicative through the process. Very grateful. Great customer service and quality extensions especially if you’re looking for wavy or curly.
By Olivia
Response from Donna Bella Hair· Aug 25, 2026
Hello Beautiful! Thank you so much for your kind words! 🩷 We’re so happy Shaelah was able to help make the process smooth and get everything taken care of for you. We truly appreciate your patience and are thrilled to have you as part of the Donna Bella family. Thank you for trusting us with your extensions, and we hope you absolutely love your new texture!
