Great customer service over the phone…
Great customer service over the phone even all the from Sanford FL!
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
521 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Step back in time and experience Miami's floral heritage with Dolly's Florist. Established in 1948, this family-run gem nestled in the heart of the city boasts over seven decades of expertise. Renowned for their meticulous craftsmanship and globally sourced blooms, their skilled artisans curate unique designs for every occasion. Whether it's a birthday surprise across town or a heartfelt sympathy arrangement sent worldwide, Dolly's Florist treats every customer like family, ensuring a personalized touch for generations to come.
Dolly’s Florist (dollysflorist.com) has 521 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
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Great customer service over the phone even all the from Sanford FL!
By customer
Wonderful, professional, personalized service. All are very attentive to my request. They not only hear, but listen with their hearts to my requests and the arrangements always come out with that heart felt touch (I request pictures) and they comply. Even out of town florist(s) respond with the same excellence of service. They even help with the wording on the card. I've been with Dolly's for several years, and I am grateful for their Kind service. Also their friendly reminders help a lot.
By Martina
Staff was efficient, friendly and very accommodating.
By customer
Beautiful arrangement created and delivered all in the same day!
By M. P.
I used Dolly's on two separate occasions to send gift baskets, both times the recipients loved the baskets. Delivery was right on time and Mary Lee is so helpful and a joy to do business with. Good customer service still exists.
By Rosie
I have been a loyal customer of Dollys florist for many years. I have and still trust them with my orders. They personally know what my taste and preferences are until I do not hafto to go in This is trust in them. Never disappoint
By customer
Excellent service!
By MSt
I have been a customer of Dolly’s Florist for over ten years and have always been pleased with my flowers orders. They are very professional and helpful. I love Dolly’s!!
By MARIA