Excellent Customer Service
Personal assistance and follow up.
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
521 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Step back in time and experience Miami's floral heritage with Dolly's Florist. Established in 1948, this family-run gem nestled in the heart of the city boasts over seven decades of expertise. Renowned for their meticulous craftsmanship and globally sourced blooms, their skilled artisans curate unique designs for every occasion. Whether it's a birthday surprise across town or a heartfelt sympathy arrangement sent worldwide, Dolly's Florist treats every customer like family, ensuring a personalized touch for generations to come.
Dolly’s Florist (dollysflorist.com) has 521 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 503 reviews with 5 stars · Clear filters
Personal assistance and follow up.
By customer
Dolly's Florist has always been so helpful and understanding.
By Nora
My experience was great! The person I dealt with on the phone was pleasant and patient, and made me feel very comfortable. This company will go that extra mile to make sure you get exactly what you want and ensure its arrival to your destination on time. I order an arrangement for my brother's funeral, but for any other occasion, I will use them again. Thank you Dolly's!!!
By Sharlene L.
The service was satisfactory
By customer
Great communication & follow up!
By Henry F.
Beautiful flowers, delivered on time. Thanks again.
By Al
Amazing and on time
By customer Vertie G.
Your promptness and attention to details. Thanks
By Gregory