Customer service was excellent.
Customer service was excellent.
By Samuel G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
521 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Step back in time and experience Miami's floral heritage with Dolly's Florist. Established in 1948, this family-run gem nestled in the heart of the city boasts over seven decades of expertise. Renowned for their meticulous craftsmanship and globally sourced blooms, their skilled artisans curate unique designs for every occasion. Whether it's a birthday surprise across town or a heartfelt sympathy arrangement sent worldwide, Dolly's Florist treats every customer like family, ensuring a personalized touch for generations to come.
Dolly’s Florist (dollysflorist.com) has 521 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 503 reviews with 5 stars · Clear filters
Customer service was excellent.
By Samuel G.
Dolly’s florist has great employees working for the company. They show the customer a variety of flowers and plants to choose from. I enjoy the professionalism that I received.
By Gail J.
nothing but beautiful souls in this floral shop! they were so helpful and very warm & inviting! they went above and beyond to make sure i got the flowers & decor i needed to surprise my mom!! very affordable too! thank you ladies so much! i will definitely be bacckkkkkkk!!
By Flor
Response from Dolly’s Florist· May 20, 2025
Thank you so much Flor! Looking forward to seeing you again. 🌹
Was able to select a beautiful floral arrangement at the last minute for Mother's Day
By customer
Response from Dolly’s Florist· May 20, 2025
Thank you so much!
I have done business with these great ladies for over 30 years. Dolly's has always provided great quality and freshness.
By TLC
Response from Dolly’s Florist· May 20, 2025
Thank you so much for your continued support for these many years!
What a beautiful arrangement! The price was great and the delivery was right on time. I will be using Dollys again!
By Clark
Response from Dolly’s Florist· May 20, 2025
Thank you so much Clark! We look forward to working with you again 🌹
I’m always satisfied with my flower arrangements. They are the best.
By Cindy C.
Response from Dolly’s Florist· May 20, 2025
Thank you so much Cindy! 💐
I was able to get a very nice potted plant prior to the start of the funeral.
By customer Ms T.
Response from Dolly’s Florist· May 20, 2025
Thank you Ms. Taylor!