Dollar DigReviews of dollardig.com

Response from Dollar Dig· Jan 12, 2023

Hi Jiaxin, I'm sorry you feel that we are a scam, but we have paid out over $1.5 million in cashback to our users. Unfortunately, as with all technology, some things don't work perfectly. We can't simply rely on a screenshot showing you placed your order to award you cashback, because we do not know if we were actually credited with the sale (only the merchant can tell us that). If the merchants take time to respond, we do follow up with them, but we can not blindly award any user that claims they used our site (and didn't click any links after ours, return items, use a coupon plugin, etc). We'd be filing bankruptcy within a week. The short version is - we need the merchant to validate that your purchase was made and attributed to our site, so we can get paid the commission to pay your cashback. We have offered screenshots showing the status of your inquiry as well. We do everything in our power to make sure our users are happy and get their cashback, but we can not control whether or not the merchant feels the same way.

Response from Dollar Dig· Dec 8, 2021

Hi EH, I'm sorry you had a bad experience with Dollar Dig. As noted in our messages to you, the merchant did not respond to inquiries or multiple follow-ups for your missing cashback. We had notified them of your intent to pursue legal action, to which they then responded and approved your cashback. All of this was documented with screenshots to you, and all of our responses were within 24 hours or less. We are unable to approve cashback for purchases without the merchant confirming them, and we diligently follow up with inquiries that are outstanding. Our minimum withdrawal amount had always been $25.00. All of this is documented in our terms and conditions. You had previous transactions with us that went smoothly, and you've withdrawn funds as well. I'm sorry that one transaction where the merchant ignored your only inquiry left you so upset as to leave a 1 star review. Happy holidays!

Response from Dollar Dig· Nov 28, 2020

Hi Greg, as we have previously discussed, we did not deny your cashback, the merchant did. We get paid a commission (which we pay to consumers as cashback). If the merchant does not pay commission because the order was not associated with our site (for example, if our link was not the last click, a coupon not from our site was used, there was a return or other issue, or terms of the offer were not met), we can not pay cashback. We have provided you with proof that the merchant declined your inquiry. I'm very sorry that you had a poor experience with cashback.