Dolce VitaReviews of dolcevita.com

Worst quality clothes I ever received. All mashed up as if they were ordered at Ali Express for 1 Euro each. DON’T ORDER HERE

Worst customer service I’ve experienced in a very, very long time! Ordered shoes online, and when I receive them, they didn’t fit. Drove an hour to the store in Metrotown to return them and only found out that they don’t accept in-store returns!!?? Same brand, this seasons, completely ridiculous, and archaic customer service! The girls in the store were very nice. I did tell me that they have a lot of people complaining about this… Then I have to wrap the shoes, print a label, take it to the post office, and pay 10 bucks to send it back! First time and last time ever purchasing there, though, I love the shoes and think they have some great styles, it’s not worth the hassle that I had to go through! This company needs to do better!!

Order sneakers a month ago. No communication, no sneakers and no refund. DO NOT USE THIS COMPANY

I purchased a pair of boots and they were too small. I exchanged for the next size up and the boots fit but were taller (length). I called to get them returned and they are charging me a restock fee of $12.95. They didn’t offer for me to try another pair and had an “I don’t really care attitude.” If they were providing premium customer service they would have made suggestions but they did absolutely nothing! Why would a purchase another pair of boots from them?

Terrible experience. Each boot had scratches on the leather ....I returned them immediately and had to remind "Dolce Vita Canada" a number of times to send the refund .... DO NOT BUY . LOOKS LIKE A SCAM WEBSITE.

I thought I was buying directly from the shoe company that sells at Nordstrom, etc. This is a junk site that sent me the wrong item, then charged me $5 to return their mistake! Don't buy here.

I was looking into buying shoes from them but now that I saw all these reviews … heck no!!!! Thanks everyone

I am writing to bring to your attention an issue I have encountered as a long-time, loyal customer of Dolce Vita. Recently, I purchased two pairs of shoes, both of which unfortunately dismantled after just a few times of wearing them. I greatly appreciate that the first pair was replaced at no cost. However, the replacement pair, too, turned out to be defective. This experience has left me disheartened, especially considering my loyalty to your brand over the years.