Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,316 reviews
DogWatch Hidden FencesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.
DogWatch Hidden Fences (dogwatch.com) has 3,316 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 3,139 reviews with 5 stars · Clear filters
Professional and knowledgeable. Checked with me the next day on how our dog was doing.
By John
Response from DogWatch Hidden Fences· Apr 8, 2026
We appreciate your kind words, John! We're happy to hear that you had a positive experience and that the follow-up from your local DogWatch Dealer Tim was helpful.
Where to start? I originally had my smart fence installed in 2018-2019 at our first home that had just nearly 3 acres. Within just a few hours the dogs knew they were not going to make it out of the yard. They had full range of our whole property and they took full advantage. We moved in late 2020 to our new home and it had a chain linked fenced back yard. After our other dogs unfortunately passed to due age and illnesses we purchased two purebred lab puppies. They quickly learned how to escape the fence and had escaped over 100 times in a matter of 2-3 months. I knew it was time to get back in touch with a company that has a “guarantees containment.” I will NEVER go to another company. The quality, the professionalism, the communication. There is not a single company that can compete with them. I have recommended them to numerous friends and family and they have also had the same experience. If you’re looking to have an in ground dog or cat fence installed just known their company will make you a fair price and a professional install. They go above and beyond to make sure they meet all of your requests. Side note, if you live on the water and would like your animals access to a specific area into the water they can offer services. You can also ask them to put a switch in so they know they cannot go out to the water during the cold season where thin ice could start to form and keep them safe from falling into the water. Please if you’re looking for a quality company reach out to Derrick and Rachel.
By Tyler J.
This product is completely life changing. I was extremely reticent at first but, the team guided my through the process and helped me understand the proposition. I have never looked back and my cats and dogs are now safe and my mind is fully at ease. If you are in two minds - go for it.
By Victoria A.
Response from DogWatch Hidden Fences· Apr 9, 2026
Thank you so much Victoria, life changing is exactly what we hope every customer experiences, so your review means a lot to the whole team. We know that many pet owners feel unsure at first, so we’re delighted that we could guide you through the process and help you feel confident. The most important thing for us is that your cats and dog are now safe and able to enjoy their freedom. Thank you once again for the recommendation it really means a lot to us.
I’ve used Dogfence for 10 years. It secures the perimeter of a large rural area and we can trust it 100% to keep the dogs on the property, even if they are chasing deer ! Good reliable system that I would recommend
By Tim W.
Response from DogWatch Hidden Fences· Apr 9, 2026
Hi Tim, Thank you so much for your kind words and for trusting DogFence for the past 10 years – that really means a lot to us. We’re especially pleased to hear it’s working so well on your large rural property. Situations like yours, where there are strong distractions like wildlife, are exactly where a reliable system makes all the difference. It’s great to know you feel confident your dogs are safe and secure, and we really appreciate your recommendation. If you ever need anything at all, we’re always here to help. Best wishes, The DogFence Team
Kevin was very prompt and professional! He went right to business installing the fence and with the training. Both Pepper and Ranger learned very quickly. They did test the boundary on day 2 but immediately turned right back around after the warning beep. Now they can play outside like the giant goofballs they are. Highly recommend this company it was a positive experience!
By Elizabeth S.
The entire process, from Bob explaining the system to Aileen scheduling and Jonny installing and training, has been an extremely positive experience. They were easy to work with and made scheduling changes when necessary. I outdid definitely recommend Dogwatch to anyone looking for a hidden fence. Our Sadie respected the fence when both people and animals were outside.
By Greg K.
He was on time and did a diagnostic to find problem and also tested collar very good tech thanks for your help
By Russel
Response from DogWatch Hidden Fences· Mar 16, 2026
We're happy to hear that the technician was punctual and thorough in diagnosing the problem. Thank you for your review, Russel - we appreciate it!
Aileen is very friendly, responsive and helpful. I had a new collar, a replacement collar, and some new yard flags in one day.
By Vikki
