Efficient
I got quick responses from DogVacay and the host. Everything went smoothly and as planned.
By Kris
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,002 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DogVacay is the leading online service connecting pet owners with over 60,000 loving sitters across the U.S. and Canada. With our five-star-rated sitters, 24/7 customer support, and daily photo updates, pet parents can travel or drop their furry friends off for daycare with peace of mind. And with DogVacay handling insurance, payment, and customer support, our sitters can focus on what they love most—animals!
DogVacay (dogvacay.com) has 3,002 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 2,705 reviews with 5 stars · Clear filters
I got quick responses from DogVacay and the host. Everything went smoothly and as planned.
By Kris
When you don't wanna leave your four-legged friend home alone or with a friend or family member, this is your best bet. You can & will find people that will care for you friend/ friends as much as you do.
By Eric
I tried other services online to find a sitter for my dog over the Christmas holiday. All met with disappointment until I found DogVacay. I was able to put in the dates I needed and found several availabilities. The profiles of their sitters/walkers were easily readable and verified. I found someone I preferred, sent the request, and had both a response from DogVacay and from the person within 24 hours. Within a day and a half, I was able to book the sitter and pay through the website. I had absolutely no issues. It was wonderful and the service the dog sitter provided was wonderful to include daily updates and pics of my dog while I was away. This site and the sitter they provided gave me peace of mind while I was traveling. I highly recommend them and will definitely use the site/sitter again in the future!!!!
By Lindsey
Found a great pet sitter on short notice and felt confident that she was taking good care of our pet while we were away. The website was simple to use and I loved getting daily updates.
By Margaret
We are so lucky to have found Jennifer for our girls. Her family is so welcoming and patient with our little dogs. I love the fact that we can get away and never worry about our little dogs. They are well loved!!
By Julieann S.
I had a short notice trip to take over Thanksgiving and was able to find an available dog sitter able to take in my boy. DogVacay was VERY easy to use, gave me almost immediate contact with the sitter. Very pleased and will use again.
By Jeff
Very easy to use and customer service is very responsive. Only wish you could do everything on the app that you can on the website.
By Marcia the Dog L.
Wish I knew about this earlier.
By Bentley C.