Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,002 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DogVacay is the leading online service connecting pet owners with over 60,000 loving sitters across the U.S. and Canada. With our five-star-rated sitters, 24/7 customer support, and daily photo updates, pet parents can travel or drop their furry friends off for daycare with peace of mind. And with DogVacay handling insurance, payment, and customer support, our sitters can focus on what they love most—animals!
DogVacay (dogvacay.com) has 3,002 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 2,705 reviews with 5 stars · Clear filters
My cousin told me about DogVacay and I after using it once (and about to again this weekend), I am completely happy with my experience. The website and app are both easy to use and their customer service team is very helpful!
By Christine
Our hosts have taken excellent care of our 9 1/2 year old golden retriever when we have been away. They have dog friendly houses, good yards and are both very special people. She is comfortable and right at home. It is a relief to know she is in good hands. We trust Dogvacay. The website is easy to use, the response time is quick, and everything is taken care of for the dog owner. A great idea well executed!
By Karen
Found a sitter near us. Had a meet and greet and was pleased with her. We booked her for an August vacation without hesitation. Very convenient service.
By Kristy
DogVacay is the best place to fine trustworthy and honest people who really love what they do. I always know my dog is in good hands.
By Teena
I am happy to share a good experience leaving my dog with Maria. She was kind and positive, setting my mind at ease to leave my senior dog with her for a week. Her pics and text kept gave me peace of mind while I was away and made it so I could really enjoy my vacation. The whole dog vacay experience was a good one. I am not really much for finding services or goods online, but this is different, since you get to meet the pet caregiver in the home environment (which was fenced and clean and safe). It was easy to make the payments and the insurance provided was an added good option. I will definitely use Maria again, and have already spoke highly of her to others who might need pet care.
By Margaret
Hooked us up with a great dog sitter!
By Blake & S.
DogVacay was a seamless experience. Site was easy to use, and could easily communicate with the sitter via email, app or text. Helpful to read others' reviews about the sitters and it also tells you how many repeat customers used the sitter which is reassuring info to have. It was also great peace of mind to know that there was insurance to protect myself, the sitter and my dog should anything happen. Will use for all future trips!
By Kateva
I found the best sitter ever! She loves Gibbs as her own. Danieli is the best.
By Gina
