Great experience. my dog was well taken care of and loved
Well use again and have recommended the Web site to friends
By linda
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,002 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DogVacay is the leading online service connecting pet owners with over 60,000 loving sitters across the U.S. and Canada. With our five-star-rated sitters, 24/7 customer support, and daily photo updates, pet parents can travel or drop their furry friends off for daycare with peace of mind. And with DogVacay handling insurance, payment, and customer support, our sitters can focus on what they love most—animals!
DogVacay (dogvacay.com) has 3,002 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 2,705 reviews with 5 stars · Clear filters
Well use again and have recommended the Web site to friends
By linda
Jessica J was great to work with and very flexible about drop off and pick up times. I liked getting the regular updates with photos of Hailey while she was on her Vacation too.
By Jake
Fergus had a great time with Mark. We will definitely do this again.
By Mary
It puts my mind at ease knowing that the hosts of DogVacay are certified in taking care of your furbabies. I did not know DogVacay existed, so happy I found them. My first experience was great!
By Terrie
While searching for a dog sitter, I came across DogVacay. I am so glad I did! My dog loved her sitter and I was treated with respect and care. I had some initial hesitation about booking a custom quote as it appeared I would not be able to apply a credit I was hoping to use. The sitter was not sure how to make sure it happened. She put me in touch with DV customer service. They were extremely responsive and even gave me a new code to use in case I forgot the other one. I am very happy with the experience in every way. My dog can't wait to go back and I can plan a no guilt dog-free vacay for myself!
By Susan
This is a very convenient, affordable service!
By Kerry
I am overwhelmed at the care and attention my dog gets with Debra and her family. When we pull up in their driveway Winston can't wait to get out of the car. 😄🐾
By Pam
We had great service and our pet sitter Denise was great! We plan on using her again in the near future.
By Rick / K.