SCAM!!!!
If I could give negative stars, I would. Took my money and no product. Will not answer emails to support and now says ERROR when trying to reach the site. DO NOT ORDER FROM THEM!
By Stacia
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
73 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dog Lab is listed under Pet Stores.
Dog Lab (dog-lab.com) has 73 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
Showing 69 reviews with 1 star · Clear filters
If I could give negative stars, I would. Took my money and no product. Will not answer emails to support and now says ERROR when trying to reach the site. DO NOT ORDER FROM THEM!
By Stacia
Do not order!!!!!!!!
By Debbie L.
I wish I had come here looking first. Time to call my credit card company.
By Char W.
SCAM DONT ORDER! I made the mistake and ordered from them two dog beds. I have been waiting now over a month, and also contacted them multiple times with no return emails. Also now I go on the website and track and it says error. This is horrible
By Megen C.
Scammed. Ordered Dog beds never received. Do not order from here. emailed and no response.
By JustAnswer C.
THIS PLACE HAS BEEN REPORTED TO THE BETTER BUSINESS BUREAU. ROTTEN CREEPS TAKING OUR MONEY AND NEVER GET THE PRODUCT. THEY ARE UNDER INVESTIGATION AND GETTING SHUT DOWN.
By Joanne F.
I order 2 dog beds on April 30, 2020. I got an order number and email but was not able to track the number. I had 2 changes on my credit cards. Still, no response from the company.
By Take A B.
Ordered a dog bed in early April.,never recd,sent email.,no reply back .looked at my credit card statement and there was another charge on there that I didn't make .it comes up as some car rental place .so got those charges removed and reported it so I get new card ...
By Lynn Iglodi B.