Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
73 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dog Lab is listed under Pet Stores.
Dog Lab (dog-lab.com) has 73 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
Showing 69 reviews with 1 star · Clear filters
The only reason these scum bags even got 1 star from me was to be able to leave a review. SCAMMING THIEVES!!! Do NOT order from this company because you will not receive anything and they just take your money. I ordered almost a year ago. They should be in jail after seeing all these reviews and finding out I don’t stand alone in being robbed by them. Do yourself a favor and order somewhere else.
By Rebecca B.
I ordered from them on 5/3/2020. Still have not received the 2 dog beds and all emails to them have been returned. This is a scam do not loose your money on this company.
By Catherine D.
Scam no response from email. Ordered bed 4/9/2020. Transaction took place on credit card. Disputing charge
By Denise K.
This is a scam! They took my money and never received my dog bed I ordered!! I should have known better!! Do not buy anything through this site
By Rene K.
Ordered 3 items on March 30, 2020 and still as of 6/27 I haven't received merchandise. Emailed twice. I use Tophatter and have to wait on things as long as a month but this is ridiculous! Email was never answered. My mom's doggie will not receive her gifts. SMDH!!!
By TSP
Thanks alot for taking my money!!!! Ordered over a month ago!!!!!! Never again order on Facebook!!!!! My son warned me not to order on Facebook!!!!!
By Molly L.
Its a scam. Luckily, i still had the time to call my credit card issuer and cancel the order
By Nikki C.
Never received product, and will not answer emails.
By Renita A.
