Translation was not correct and format…
Translation was not correct and format was incorrect as well and couldn't be opened.
By Nathan
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
622 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Translate any document from start to finish.Online translator for Word, Excel, PDF, PowerPoint and InDesign documents.
DocTranslator (doctranslator.com) has 622 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 123 reviews with 1 star · Clear filters
Translation was not correct and format was incorrect as well and couldn't be opened.
By Nathan
The worse company ever, they buy reviews. Don't respond to emails, no help at all. No REFUND, very bad job. I wish I could do a 0-star review because they don't deserve 1 start even. Horrible customer service, the worse I ever had, rude and not helpful. I paid money and got no translation. I wish I could post the translation I got. Very rude customer service, still didn't get my refund.
By Alex O.
Response from DocTranslator· Jan 16, 2023
We will be happy to review your case and help you to solve it. What is your email address registered with DocTranslator?
It did translate accurately BUT even after I paid it only took off one part of the watermark. What the heck am I supposed to do with a document plastered with huge letters accross it. It’s basically useless
By Ana S.
Response from DocTranslator· Jan 15, 2023
We are sorry to hear that you are having a negative experience with our powerful AI translation tool. We will be happy to help. Please kindly email our support at: [email protected] and we will escalate this issue asap.
I subscribed for a free account but they charged me with 10 $ per month. For nothing - I tried their service twice and got translations watermarked not useful though. Now I unsubscribed and they still want money. They are kind of fraudulent. Sorry, but nor sorry. Google translator is here a bit more work but helpfully
By Manfred S.
Its a Scam, Translations are not officially stamped so they have CERO validity. plus they put you without advice in a permanent contract with them and you will find automatic payments on your paypal account.
By Ivi V.
Response from DocTranslator· Oct 7, 2022
This is actually not true at all! If you are looking to obtain a certified translation, order a human translation only. We provide USCIS certified translations that are official and notarized. Just pay more. Don't be cheap and don't hope that cheap machine translation would save you.
Bonjour J avais besoin de traduire quelque page d un manuel atelier en pdf. Rien n a était traduit . 11euro pour rien. En plus je me retrouve abonné a un cloud Je suis age et il profite de ma faiblesse SITE ARNAQUE
By Luc B.
Response from DocTranslator· Oct 7, 2022
Bonjour Veuillez envoyer un e-mail à notre assistance et nous serions ravis d'examiner votre traduction et de vous rembourser si nécessaire.
It's a scam company. No service. They get paid but no effective answer just general responses 'work on your document', 'wait a moment'.....Disappointing for me especially that I had a health emergency depending on the document submitted for translation.
By hafsa B.
Response from DocTranslator· Oct 7, 2022
We are sorry to hear that you feel that way. What we can do to improve it for you?
awful service, misleading information on the website, non-helpful support, scam company policy
By Bohdan A.
Response from DocTranslator· Oct 7, 2022
We are sorry to hear that you feel that way. What we can do to improve it for you?