Bad translation content and format
Horrible! Funny wording and structure, messed up translation. Useless. No way to complain or ask for a refund or corrections.
By Dr. Lamya A.
Response from DocTranslator· Aug 8, 2024
Not a genuine experience.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
622 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Translate any document from start to finish.Online translator for Word, Excel, PDF, PowerPoint and InDesign documents.
DocTranslator (doctranslator.com) has 622 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 123 reviews with 1 star · Clear filters
Horrible! Funny wording and structure, messed up translation. Useless. No way to complain or ask for a refund or corrections.
By Dr. Lamya A.
Response from DocTranslator· Aug 8, 2024
Not a genuine experience.
I uploaded a document, paid $50 to have it translated, and the translation failed. Fine, this happens. I write for a refund and was told, we don’t do that. The worst part? The dismissive tone of the response from the company and the attempt to upsell me. Read our 50 page terms and conditions? I advise looking for another service that isn’t a scam. —————- I hope this email finds you well. I am writing to inform you about an issue with the recent document you submitted for translation on our platform. It appears that the document was uploaded in an unsupported format or there was an error in selecting the source language, which has subsequently impacted the translation process. Unfortunately, we cannot provide a refund for this situation as per our company's policy. Our guidelines clearly mention the formats we accept and how to choose the correct source language before submission. We encourage all users to thoroughly read these instructions to prevent such issues in the future. That being said, we understand that mistakes can happen and we want to help. You are more than welcome to upload the document again in the correct format and with the right source language selected. This should produce a more accurate translation. Additionally, if you are not satisfied with the machine quality of our translation, we offer an excellent professional translation service performed by our team of experienced linguists. This service can greatly improve the quality and accuracy of your translation. To submit a document for professional translation, please visit the following page: We appreciate your understanding in this matter and hope that these alternatives will prove satisfactory for your translation needs. Should you have any further questions or concerns, please do not hesitate to get in touch. Thank you for choosing our services. We look forward to assisting you with your future translation needs. Is there anything else you would need help with? Cheers and hugs, DocTranslator.com Support
By Paul M.
they are making people review 5 stars for 30 credit in ai humanizer website don't believe any reviews
By Emirhan İle O.
es una estafa .................
By Laura D.
Response from DocTranslator· May 21, 2024
Thanks for your feedback. Would you elaborate?
çeviri kalitesi çok kotu
By Mikail A.
Response from DocTranslator· May 21, 2024
Thanks for your feedback. Would you elaborate?
They offer 10 dollars for a positive Review. You cant trust in the positives reviews of DocTranslator. Too bad!
By Billy T.
Response from DocTranslator· May 7, 2024
Thank you for your feedback. We will make a note of it.
Be careful! You pay 3 euro for a translation of 2 pages and if you do not read the small letters you will pay two weeks later also 17 euro for storage on a monthly basis! No refund at all! If you inform them by email, they will tell you that you have to read the small letters too. And make a note of it, but do not do anything at all.
By kelly K.
Response from DocTranslator· May 7, 2024
Thank you for your feedback. We will make a note of it.
I recently translated some documents from Kannada to English and paid $15 for the translation. The pages were filled with blank spaces and translations that were not even readable. The subscription is sneaky, almost like fine print when you pay for the translation. Next time, just use Google Translate. It is free of cost and 100% better than this application which obviously needs a better machine-learning algorithm.
By Shruthi T.
Response from DocTranslator· May 7, 2024
Thank you for your feedback. We will make a note of it.