Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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4 reviews
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DNSFilter is the industry-leading DNS threat protection and content filtering software. Powered by machine learning, DNSFilter offers DNS security protection against many types of threats including malware, ransomware, and phishing.
DNSFilter (dnsfilter.com) has 4 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
4 approved reviews, newest moderated first
Falsely flagged my site with malicious flags - after over 2 months of chasing their support - they have still done nothing to change it. Meanwhile they force you to sign-up to their useless page and spam with you with advertising - while essentially ignoring you. I have never interfaced with a worse threat detection team in my life
By Ziyun P.
Very quick DNS lookup, very responsive support team. However, severely limited -- lacks DNS over HTTPS (DoH/DoH3) support. Only uses DoT. Seems behind the times with implementation of many features.
By southerngeek
Response from DNSFilter· Nov 27, 2024
Hi southerngeek, Thank you for your feedback! We're glad to hear you appreciate our fast DNS lookups and our responsive support team. Our focus on DNS over TLS (DoT) ensures the ability to monitor and enforce policies across diverse traffic beyond browsers, including operating system-level queries and native application traffic. We actively listen to our customers and are committed to refining and advancing our offerings. Your input is invaluable, and we truly appreciate you sharing your thoughts. Best regards, The DNSFilter Team
Im a small MSP and used DNSfilter for 6 months or so after seeing their booth at ASCII conference. The sales reps were very aggressive but helped me with the initial setup. It worked fine but then I started seeing a lot of false positive blocks. Id have to whitelist at least 1 domain per day. The web panel is OK but the UX could definitely be improved as it feels needlessly complicated for what it needs to do. No support for IPv6 or DOH - in 2024 this is pretty unacceptable imo. AD integration worked well which is something I miss from my current DNS provider. Ive switched to Control D recently and I like it a lot more. Not a single false positive in the last 3 weeks.
By Alex The G.
Being with the company for years, worked well for what I needed, lacking in a lot of features other providers provide, Had to use their support for the first time and it's horrible, just ignored, and get these responses, will handle it and days go by and nothing changes, when I chase them up on it, just get ignored. will be moving to another vendor, don't use this company, if you have any value or need support.
By Niall M.
