What a great vacation at Wilderness…
What a great vacation at Wilderness Lodge - Disney World. First class as always! The best service anywhere. Thank you!
By Bill
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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280 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Walt Disney Company, commonly known as Walt Disney or simply Disney, is an American diversified multinational mass media and entertainment conglomerate headquartered at the Walt Disney Studios in Burbank, California.
The Walt Disney Company (disneyworld.disney.go.com) has 280 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
Showing 29 reviews with 5 stars · Clear filters
What a great vacation at Wilderness Lodge - Disney World. First class as always! The best service anywhere. Thank you!
By Bill
Really great company, we love Disney.
By Erica M.
I had an issue with the company but it was solved very quickly and after I felt very respected and valued as a customer by the company, great customer service. Thank you!
By guy
I needed tech support due to issues I was having linking tickets and securing park reservations. Joan was a Godsend for me. She was truly professional, attentive, and had exemplary customer service skills. Her helpful attitude and cooperative spirit was amazing. She took care of all of my issues while being informative as to what happened. Thank you, Joan Andy
By Andy F.
I had to change my tickets to accommodate family members and I had a nice customer service rep named Bradford and it was the best experience for me so polite and helpful definitely recommend Bradford If you would like to get the most help in your Disney experience
By Edmarie O.
Love love love disney, happiest place on earth!
By Maria E.
We had such a fun experience at Disney World. It's not as cheap as it used to be but we would go again in a heartbeat.
By Lisa
Great service!! I was on the phone trying to get some answers about my upcoming trip and Emory was so professional and had great attitude answering all my questions! Also keep in mind I called after 10 and she still answered all my questions with great service.
By Ryan S.