Discover Financial ServicesReviews of discover.com

I purchased InflatR using Discover Card. The product is a piece of junk. I wanted to return the item for a refund, but InflatR refuses to give refunds. I appealed to Discover Card, which is supposed to protect buyers if an item purchased using that card is unsatisfactory. Discover did contact InflatR which stated that I received the item, and if I didn’t like it, tough. Discover removed the temporary credit they had initially applied to my account, saying they could do nothing more. Needless to say, I appealed, but they refused to reinstate the credit. Discover has defaulted on their advertisement stating that that they stand with the customer in case of faulty items purchased using Discover.

Incompetent customer service. I closed my account after many years when I recently was unable to change the phone number on my profile. It took 2 hours and several calls to customer service to have a rep look into why the software wasn't letting make the change. A rep finally claimed to have made the change for me and promised to report the issue to IT. The next time I tried to log on to my account, my password had been changed and the old phone numbers appeared on the reset screen, so I had no access to my account at all. I can't live with that level of incompetence and closed out the account.

It's a long story but the short of it is I applied for a secured credit card with Discover and was denied. I asked for my$500 security deposit back and it's been since May and they have not returned my deposit. I went to court in November to file a lawsuit. The judge ordered my $500 plus $50 a month penalty for not returning my deposit in a timely manner. From May to November... I'm still waiting for the money... next I will file a lawsuit for $50000..if I don't get the money the Court ordered ASAP...I WOULD NEVER DO BUSINESS WITH THEM AGAIN!!!

Most credit card companies will give you a 1 time exemption if you call in to let them know you accidentally didn't get the bill paid on time. I had a $29 balance and they added on a $29 late fee (very excessive for just 8 days late). They made me wait 45 minutes on the phone to speak with a representative. I can't do business with a card company like this. I cancelled my card and told the rep it was BS.

I found out from my credit report that discover closed my account without notifying me. When I first called it was due to inactivity of 6 months which is nuts. I called back to speak with the right department and they told me it was cause inactivity and my FICO score delinquency on a loan that I am disputing due to fraud. I have a lawyer which is why it is not being paid and suing. My credit limit was 9k and I needed this card for emergency but who are they to judge and assume without knowing anything about my Credit history. That is unprofessional and I do not recommend this card company and I didn’t even have a balance with them. I’m pissed off. The customer service rep was not helpful at all she didn’t even care. This is the worst card company I’ve ever experienced. I don’t even want to do business with them at this point.

I opened a account, with a deposit with Discover, now discover refuses to give my deposit back , I tried updating my bank info, the sites not working properly, now they are saying my payment credit card was late,, If discover, had their site working , my payment would not of been late " ....fix your site if you want on-time payments , never open a deposit credit card cause they refuse to give your deposit back " Shame on Discover " ...

So, each time I have to call and verify my account, they never seem to have the correct phone number on file, even though I get text message alerts to my phone. I found out that the reason they can never verify my account is because they are using a third party system that pulls my information from my credit reports, which I never gave them permission to do. The phone numbers on my credit report are old. When they ask me for a new number, they somehow can’t update it to the number I call them from…. even though I get text alerts. None of the agents or the supervisors seem to want to listen to customers telling them that their system is flawed. I’m so over this company. They frustrate tf out of me

I get calls from 'Sarah at Discover' about my Discover Credit card on three different phone numbers with no ability to block on a daily basis sometimes more than once a day. I called Discover Card to see what they are doing about this since it is hurting their image and annoying customers. They are aware of this scam but are putting little effort to try to stop these calls in their name. I would think Discover Card being aware of this would put in an effort to stop these calls. They have vast resources to do this but Discover Card doesn't care. I am disgusted with Discover Card.