I had a chat rep
I had a chat rep. He did amazing, found my missing order, gave me all of the info i need, including tracking info, then expected arrival date. Awesome.
By Holly S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
103 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DiscountCatheters is a leading retailer of discounted catheter products. Get high-quality indwelling and intermittent catheters from Rusch Teleflex, Hollister, and Bard Rochester.
DiscountCatheters.com (discountcatheters.com) has 103 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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I had a chat rep. He did amazing, found my missing order, gave me all of the info i need, including tracking info, then expected arrival date. Awesome.
By Holly S.
Excellent service as always!
By Cindi Felton S.
I originally tried placing an order through the chat online which I got disconnected from twice. Mariana provided excellent customer service and called me to complete the order. She is very professional, polite and patient. Definitely appreciate her help with this process.
By Cliff J.
I worked with Mariana and she was GREAT, helped me with my order and to reduce the shipping cost. Very friendly, professional, and knowlegeable!
By Dana N.
Mariana made my account set up and my first order a seamless process. When you contact Discount Catheters ask for her by name!! She rocks the CSR experience! Polite, courteous, friendly, and knowledgeable are only a few of her skills.
By Tim
Customer support rocks! I've had nothing but good experiences with ordering and dealing with customer service agents. Everything so far has arrived accurately and timely.
By Eric G.
Jose is a wonderful support guy that help me sort out payment.He is so patient and spend nearly an hour to fix the paypal payment issue.
By btt
This company was the only one able to provide the products I wanted, delivered to Greece, and Saul was extremely patient, helpful and flexible in helping me with the transatlantic banking procedures. Really can't fault the service.
By Gareth