Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,918 reviews
DiRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Affordablemedicine for all.No insurance needed.DiRx is your online pharmacy for low-cost, FDA-approved generic medicines. We deliver the medicine you need, all without ever asking for insurance.Find your medicineWe’re here to help.Contact UsFAQsAbout Us
DiRx (dirxhealth.com) has 3,918 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 316 reviews with 4 stars · Clear filters
It took a little while for my order to change from pending but beyond that it was a pleasant experience
By Corey P.
Response from DiRx· Apr 22, 2022
Thank you, Corey, and our apologies for the brief delay. We are working hard to fine-tune our operations and ensure that our deliveries are timely and efficient. Thanks for your feedback!
1st order. Had phone calls to get P O Box info straight. On track now & order received. Thanks
By Tom
Response from DiRx· Apr 22, 2022
Thank you for your feedback, Tom, and sorry for the brief delay. We hope that your future experiences are more satisfactory. Be well!
Good service
By Timothy S.
Response from DiRx· Apr 15, 2022
Thank you, Timothy. We appreciate the feedback and your trust. Be well! -your Friends at DiRx
Excellent experience. DIRX had to coordinate more than they should have with the Doc, but they got it done and shipped right away. Only tiny point, with the documents sent with the meds, would have been nice to have a receipt included showing the $$ amount for tax purposes. Had to print that from an email. Will not hesitate to use DIRX again.
By Mary P.
Response from DiRx· Apr 15, 2022
Thank you for your feedback, Mary. While the receipt is available online, we have heard similar feedback from other who wished the same. We will discuss this within our operations group as a possible future enhancement. Thanks for you comments and Be Well!
Pharmacy is great! Easy to navigate the website and get emails with updates on order. Problem is that they ship via USPS and my order came 3 days later when expected.
By Kimberly B.
Response from DiRx· Apr 5, 2022
Thank you for your comments, Kimberly. We have spent a lot of time trying to ensure a customer-friendly process. We're glad that you are pleased with the pharmacy and web services. We are working on a better solution for shipping our orders. Stay tuned!
The customer service were actively listening and very helpful.
By Ronald S.
Response from DiRx· Apr 2, 2022
Thank you for your comments, Ronald. We have spent a lot of time trying to ensure a customer-friendly process. We're glad that you are pleased with the services. Be well!
This is a over the counter drug why did we have to contact my doctor.
By Files R.
Response from DiRx· Mar 10, 2022
Hey Robert! Thanks for taking the time to send us a review. I will send you a message with an explanation. Thanks again for your feedback. Be well! -your Friends at DiRx
Good experience, low prices . But some Rx Are not available.
By Terry R.
Response from DiRx· Mar 9, 2022
Thank you, Terry. We appreciate the feedback and your trust. Our catalog is rapidly expanding and we recently added an additional 250 items. So stay tuned as we continue to grow! Be well! -your Friends at DiRx
