Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,918 reviews
DiRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Affordablemedicine for all.No insurance needed.DiRx is your online pharmacy for low-cost, FDA-approved generic medicines. We deliver the medicine you need, all without ever asking for insurance.Find your medicineWe’re here to help.Contact UsFAQsAbout Us
DiRx (dirxhealth.com) has 3,918 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 316 reviews with 4 stars · Clear filters
Got my medicine today at a third of the price my Pharmacy charges - with discount didn't pay anything. Really good prices for same medicine.
By Fatima Y.
Response from DiRx· Aug 10, 2022
That is great news, Fatima! Thank you so much for your feedback. Have a wonderful day! --Your friends at DiRx
I realize that DiRX had to get my prescription info from my physician, but I became a little concerned after not hearing anything about my order for 2 weeks. Once my order was shipped, everything was fast and smooth.
By Dianne M.
Response from DiRx· Aug 5, 2022
Thanks for your feedback, Diane. We apologize for the inconvenience and the delay associated with the prescription transfer. We certainly hope that you give us another chance. -your Friends at DiRx
The process of getting the prescription filled was good but still waiting for the prescription to arrive I wished they used UPS instead of the USPS. The prescription as stalled in the location with no help to get it.
By CHRISTOPHER
Response from DiRx· Jul 27, 2022
Thank you for your feedback Christopher! We have heard your feedback and we will be changing how we get your medications from us to you in the near future! Stay tuned! Your friends at DiRx
Really good value for what I needed, but it took a while to get the order processed.....over a week, and that was after I inquired about it. I am still waiting on another order that I submitted about two weeks ago. Regular updates on orders without having to ask about them would be helpful.
By MWF
Response from DiRx· Jul 26, 2022
Thanks for your feedback. We apologize for the inconvenience and the delay associated with the prescription transfer. Additionally, we are adding notifications to keep informed of your order's journey. We certainly hope that you give us another chance. -your Friends at DiRx
Everything went smoothly no problems. Delivery was a little slow, but that may have been the US postal service.
By Terry
Response from DiRx· Jul 26, 2022
Thanks for your feedback, Terry. We apologize for the inconvenience and the delay associated with delivery time. We are reviewing service levels and hope to demonstrate increased service levels in the future. We certainly hope that you give us another chance. -your Friends at DiRx
Everything was great except the delay in getting my script transferred.
By Jennifer R.
Response from DiRx· Jul 26, 2022
Thanks for your feedback, Jennifer. We apologize for the inconvenience and the delay associated with the prescription transfer. We certainly hope that you give us another chance. -your Friends at DiRx
Excellent price (much lower than drugstores) for a quality product. Only problem was delay in getting prescription confirmation from doctor.
By Sawdusted
Response from DiRx· Jul 26, 2022
Good morning. Obtaining the prescription from your prescriber or pharmacy can typically take a few days. In some instances, it can take longer. We apologize for the inconvenience and appreciate your feedback. We certainly hope that you give us another chance. -your Friends at DiRx
It took a few calls to get my order sorted but I received my medicine quickly.
By Anna F.
Response from DiRx· Jul 26, 2022
Thanks for your feedback, Anna. We apologize for the inconvenience and the delay associated with the prescription transfer. We certainly hope that you give us another chance. -your Friends at DiRx
