No where did I see the cost of the…
No where did I see the cost of the medication.
By Gary M.
Response from DiRx· Dec 23, 2022
Thank you so much for your comments. Happy Holidays from DiRx!
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,918 reviews
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Affordablemedicine for all.No insurance needed.DiRx is your online pharmacy for low-cost, FDA-approved generic medicines. We deliver the medicine you need, all without ever asking for insurance.Find your medicineWe’re here to help.Contact UsFAQsAbout Us
DiRx (dirxhealth.com) has 3,918 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 316 reviews with 4 stars · Clear filters
No where did I see the cost of the medication.
By Gary M.
Response from DiRx· Dec 23, 2022
Thank you so much for your comments. Happy Holidays from DiRx!
I liked the ease of ordering prescription and it’s price!! Without insurance, the cost was so much less than trough insurance!
By NJ T.
Response from DiRx· Dec 23, 2022
Thank you so much for your comments. Happy Holidays from DiRx!
I was pleased with the order.
By Vonnie R.
Response from DiRx· Nov 21, 2022
Thanks for your comments, Vonnie Rostad! We really appreciate that you took the time to recognize our efforts. Have a great day! --Your friends at DiRx
The shipping speed after I had Dr. Formats prescription
By Tony B.
Response from DiRx· Nov 16, 2022
Thank you for your feedback and your support. We appreciate you! Be well!
When I first looked up my scripts, they were all covered under the basic plan. When I order my first refill, I was told one Rx was not covered. I had to pay for the upgraded plan. This feels like the typical bait and switch scam. I have not had time to double check I’d my script was covered under the initial plan I paid for. However, when I do and it happened that the Rx is covered under the initial plan, I will be asking for a refund. Also, the script took much longer than I usually expect for a mail service refill. Hopefully, there are not more surprises.
By JOHN A.
Response from DiRx· Nov 21, 2022
Hi John, thank you for taking the time to leave us your feedback. I am sorry your feel that the Annual Savings Plan is a bait and switch scam. We do have listed under the drug name which plan it is covered under at the top of the page. We also offer a list of medications that each plan covers. Please let us know if you have any suggestions on how to make this better going forward when using our site! Be well! Your friends at DiRx
Everything was simple & perfect - except that the order came w much, too much packaging. Simple to order nd conclude purchase.
By Holly K.
Response from DiRx· Nov 16, 2022
Thank you for your feedback and your support. We appreciate you! Be well!
Overall excellent customer service however your pharmacy does not carry 3 of the 4 medications that I need.
By Patrice S.
Response from DiRx· Nov 16, 2022
Thank you for your feedback and your support. We appreciate you! Be well!
I would have given you 5 stars but you couldn't read my doctors prescription supposedly and it took you over a week to get ahold of him to confirm. You could have called me and told me what was going on and I could have also followed up but I was in the dark on why it took so long.
By Jackson B.
Response from DiRx· Nov 16, 2022
Thank you for your feedback. We appreciate your comments.