Excellent customer service
Excellent customer service. Fast and responsive.
By Tiffany M.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
518 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Anonymously mail a bag of dicks with the message "EAT A BAG OF DICKS".
Dicks By Mail (dicksbymail.com) has 518 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 416 reviews with 5 stars · Clear filters
Excellent customer service. Fast and responsive.
By Tiffany M.
So like an idiot, I placed an order but forgot to double check the address of the recipient (the intended was someone I've sent a satchel of Richards to before), and inadvertently addressed a box of chocolate starfish to myself. Fortunately though, I caught my mistake right away and asked if the order could be sent to my special friend. In a welcome turn of events, not only did my friend get to eat ass, so did I (I also got a box of brown eyes too). Well-played, Dick Richards, well-played.
By Paul R.
What a fun company to order from. Fast shipping. Great customer service. Even had to cancel once. They took care of it with out any questions. What more do you you want? Order yours today.
By John
Put in the wrong shipping address & they were quick to correct it when I emailed them!
By Allison
Worth every penny! Anonymous and priceless when you hear the stories!
By Josh F.
Amazing company. Really appreciate the service with keeping things anonymous. Highly recommend!
By John R.
I ordered some for myself to check out product before sending to friends. Well made, very tasty, quick delivery. GREAT PRODUCT! I had one item get lost in mail, quick reply and replacement. I will continue to buy from this company! Extremely fun.
By No N.
I’ve ordered gag gifts from this vendor for years. They always have some sort of promo going on and shipping is fast. Most recently my order was lost in transit. I emailed, was promptly replied to and a replacement was sent out with no issues.
By Amanda S.