Diamonds DirectReviews of diamondsdirect.com

What a beautiful store with kind and helpful people. I went in to add diamonds to a pair of pearl earrings missing the stones. Amanda was so helpful, suggesting use of a pair of small diamond studs rather than waiting for loose stones. This idea saved me $200 and the earrings were ready before the end of the day! They’re beautiful and I’m happy about the entire experience.

I worked with Ginny - she was personable, asked all the right questions - sent all the best link options over for what I was looking for and within my budget. It was a great experience and I recommend it to anyone. Ginny was instrumental in purchasing something that will last me and my love a lifetime. Thank you Ginny!

My husband bought my eternity band and diamond with diamonds on the side to match eternity band here in 2017. We have brought it in to have them clean it every once in a while. However, on our recent visit Monday, St. Patrick’s Day we were greeted by a lady with a beautiful smile who took a chain of mine that was a gift years ago from Underwood’s and the clasp was flimsy and starting to break. She showed us a new clasp and told us it will be ready in a couple weeks. Thank goodness it didn’t break while wearing it or I would have lost my beautiful diamond. As she was writing our receipt she offered to clean my wedding band and buff it and I could come back in two hours but I waited until the next day and she was there and ran right over to me remembered me! Excellent customer service and once again impressed with this store. Alessandra was her name and definitely an asset to your company.

Our experience with Wendy Apodaca at the San Antonio store was nothing but outstanding. Wendy is professional, friendly, was not pushy and listened to all of our wants and needs. We were there for a very special "purchase" and Wendy was there to accommodate us every step of the way. We would highly recommend that you see Wendy at Diamonds Direct for all of your jewelry needs. And, personally, thank you to Wnedy for all your help with my mother's needs with ring sizing; you truly made her blush with memories. The emotion of this can't be expressed in words. Thank You Jim and Connie B.

Mary Beth always makes the buying with DD a positive experience. Highly recommend letting DD take care of any jewelry needs you may have.

I had the most wonderful experience at Diamonds Direct. Maddy helped me redesign my wedding band and diamond engagement ring. She was so helpful and really listened to me carefully and offered great advice and took so much time with me. She even had her designer do a wax rendering and I could try it on!!! Didn’t know that was possible!!! We texted back and forth and she is like part of our family now!! I highly recommend Diamonds Direct, ask for Maddy!!!❤️

Often times, businesses that take the time to make you feel special will always get my as a repeat customer, Diamonds Direct Atlanta will have a customer in me for many years. I want to start of by saying my wife is usually not one to be surprised, however Rachael made both my wife and I speechless. Rachael was amazing from our first interaction, she was patient with me as I wasn’t sure how I wanted to surprise my wife for our upcoming anniversary. After some back and forth Rachael found the perfect diamond to upgrade my wife’s ring. Rachael was able to look up the size of the original ring, find the same style ring and the perfect diamond to celebrate our union and the family we have built (3 beautiful girls). Rachael, was amazing, communication and attention, and expertise was great. I told my wife we were going to get her rings appraised for insurance, Rachael welcomed us and walk us through and took the rings to get cleaned. Rachael bought out her upgrade ring and she was very much amazed at the diamond select, color was amazing. Thank you very much Rachael for making my wife feel special, and making both Valentine’s Day and our upcoming anniversary special.

We took two rings in to request work done, one we purchased at Diamonds Direct for resize and one we already owned but brought in for repair. Their service representative, Kimary Bourett, took amazing care of us from the first time we walked in until she personally called us to let us know the work was complete and the rings were ready for pick up. She was courteous and professional and took wonderful care of us. Thank you, Kimary!