Customer Care
I really appreciate the follow up by Devoted regarding my recent medication change.
By CONSTANCE B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
182 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Devoted Health is a Medicare Advantage plan dedicated to our members.
Devoted Health (devoted.com) has 182 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 77 reviews with 5 stars · Clear filters
I really appreciate the follow up by Devoted regarding my recent medication change.
By CONSTANCE B.
The experience was very great.Being able to talk to someone instead of talking to a voicemail but the only thing about this is that we need to get transportation for people like myself
By Gerald W.
Well, your people are very friendly and knowledgeable on what they're doing. Very professional.
By customer
I have been with Devoted for only six months but I am pleased to say that although I faced some challenges due to travel outside of coverage, the customer service representatives have been amazing. They provided solutions to my situation, links to digital forms and even a physical form through email just in case. I have been completely surprised at how quickly and clearly they have helped me.
By Don A.
This fairly new medicare company has turned out to be an excellent medicare plan choice. Their plans are really good and their customer service is outstanding! Very impressive so far this year.
By Susan C.
I used to think I'd never find a shirt that balanced style and spirituality, but I was wrong. what we experienced is top-notch quality: the seams hold up, the colors pop, and the message is genuinely uplifting. Honestly speaking, it's become my weekend uniform, whether I'm visiting friedns or just something so meanigful.
By Gilbert R.
Where kinda slow the first year processing.. Now in 2025 , they are really on the ball.. Would definitely recommend them..
By C W.
This is my second year with Devoted Health. I have had Humana and BC/BS in the past. Devoted has the best US based customer service I have ever experienced in healthcare. All my claims are settled within weeks. I am able to get my questions answered by an English speaking person in the US every time I call. I miss some of the benefits they included last year to this year but still it is the best choice.
By H S.