Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,497 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Designer Optics Shop all brands for Man Women and kid's. Sunglasses & Eyeglasses we carry Ray Ban. Prada. Gucci. Versace. And so on
DesignerOptics.com (designeroptics.com) has 3,497 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 253 reviews with 4 stars · Clear filters
Received my items promptly in excellent condition. Thanks!
By Bill
Response from DesignerOptics.com· Nov 3, 2020
Hello Bill, Thank you for leaving such a positive review. We are glad you liked our service, We look forward to serving you again soon!
In love with my sunglasses the only thing is that they come wayy to big from the sides but I can probably get that fixed, other than that their amazing great quality.
By Vane
Response from DesignerOptics.com· Oct 29, 2020
Hello Vane, Thank you for your feedback, we are glad you liked our service and product. As per our company policy if you are not satisfied with your product. You can return the product within 14 days of delivery of order either for refund or exchange. Thank you
Size of the sunglasses is an issue ,not happy with. Rest everything fine .SY176352
By Rajiv V.
Response from DesignerOptics.com· Oct 29, 2020
Hello Rajiv, Thank you for your feedback, we are glad you liked our service and product. As per our company policy if you are not satisfied with your product. You can return the product within 14 days of delivery of order either for refund or exchange. Thank you
One week shipping is long nowadays, otherwise would've been 5 star due to price even though the glasses did not fit and I'm returning them.
By bargain S.
Response from DesignerOptics.com· Nov 3, 2020
Hello Bargain, Thank you for a very well-rounded and thorough review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. And we would like to apologize for the delay in delivery of the product as the demand for the product truly exceeded our expectations, leaving our stock depleted. We look forward to serving you again soon!
I love my glasses that came in it was j ugh st great service keep up the great work
By Jackie M.
Response from DesignerOptics.com· Oct 30, 2020
Hello Jackie, Thank you for your review. We’re glad you had a good experience, and hope to see you again soon!
Second time I've done business here. First time was not a good experience due to poor communications surrounding replacement of some defective frames, they eventually got it right after several weeks. This time I expected a less and was pleasantly surprised when I received the frames in 2 weeks time, standard mail.
By Steven E.
Response from DesignerOptics.com· Oct 29, 2020
Hello Steven, Thank you for your feedback and We would like to apologize for the trouble you had to go through due to our mistake. Thank you for showing your trust in us again. Kindly let us know your concerns or questions through email support/chat.
Gottem happy with em
By Customer
Response from DesignerOptics.com· Nov 24, 2020
Hello, Thank you so much for the positive review. We’re glad you had a good experience, and hope to see you again soon!
My glasses came in reasonably quickly, they arrived exactly as expected. The only issue I had was I never received a confirmation email with my order number, and kept getting unusual “we didn’t forget about your order emails” for two days after placing my order. So I called direct and was given my order number and the you g lady explained when they should ship out and apologized for the email glitch. She was very polite and helpful. Overall very pleased.
By Yvonne
Response from DesignerOptics.com· Oct 30, 2020
Hello Yvonne, We are happy to hear you had a positive experience. Thank you for bringing the issue to our attention, we will definitely try to provide more accurate information in future. We look forward to serving you again soon!
