Good customer service
Prompt, courteous, helpful - talked with live person
By Denise D.
Response from Dermwarehouse· Sep 8, 2026
Thank you so much for shopping with us, Denise!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,967 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.
Dermwarehouse (dermwarehouse.com) has 6,967 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 6,473 reviews with 5 stars · Clear filters
Prompt, courteous, helpful - talked with live person
By Denise D.
Response from Dermwarehouse· Sep 8, 2026
Thank you so much for shopping with us, Denise!
ALWAYS have what I need when I need it!!! it
By Christine Paton H.
Response from Dermwarehouse· Sep 2, 2026
Thank you so much for shopping with us, Christine!
My purchase arrived within a week. It was rather expensive, but a good product. My scar treatment worked well, my scar is almost gone. Thank you for a product that works!
By Jane M.
Response from Dermwarehouse· Sep 2, 2026
Thank you so much, Jane! We're so happy to hear that you're loving your product!
I ordered online and my order was filled quickly and mailed to me
By Carolyn
Response from Dermwarehouse· Sep 2, 2026
Thank you, Carolyn! We truly appreciate you shopping with us!
Quick delivery of product I use for the best price I could find. Very happy
By Roberta Churchill L.
Response from Dermwarehouse· Sep 2, 2026
Thank you, Roberta! We so appreciate you shopping with us!
Product is good i get lots of compliments on my skin the glow
By Brenda B.
Response from Dermwarehouse· Sep 2, 2026
Thank you so much, Brenda! We're so happy to hear that you're loving your products!
Prompt delivery, great communication, packaged nicely!
By Karen M.
Response from Dermwarehouse· Sep 2, 2026
Thank you so much for shopping with us, Karen!
I have used Dermwarehouse for all my skin care products for years. The website is informative, current and efficient. The staff is helpful and knowledgeable. The free samples with your order are a chance to try new products and discounts are great!
By Bridget R.
Response from Dermwarehouse· Sep 2, 2026
Thank you so much, Bridget! We can't tell you how much we appreciate your continued business!