Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
33 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a woman-built and small business, depictoanw mission is to recognize that everyone has a beautiful and unique story to tell.
depictoanw.com (depictoanw.com) has 33 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
Showing 28 reviews with 1 star · Clear filters
I ordered an eyebrow pen and was sent a complexion perfector with brush. When I contacted them to let them know about the mistake, they requested pictures of what I received, which I sent. They said "their warehouse verified that the correct products were shipped" and they offered me a $2 rebate on a $40 purchase. When I told them their warehouse was wrong they just simply came back with "we're sorry you're not happy with the product" and offered me a $5 refund.
By Lisa
Placed an order with depictoanw.com and never did receive the product. They have tracking that says it was delivered to a lock box in my town. There are no lock boxes in my town. Tried to file a complaint with Paypal and they say it was delivered. There was NO recourse to get my money back even from my payment folks. They actually gave me 2 different tracking numbers that started in China and ended at my Lock Box. (which there is NO lock box) and all the tracking info was different except the start location and the end location. E-mailed them many times and you get a AI response. Then a response about the tariffs going into effect and could be causing a hold up. This was an order placed in the beginning of May and it says it was delivered the end of June. YIKES I have never had such a bad experience.
By Karla J.
Maybe send the product!! Instead all I gei is track order and it sits in the same spot for 2weeks. I want a refund!!
By Debbie G.
I’ve waited on my order for months .Wrote them several times even presented my form of not having my order delivered and they keep insisting they sent my order . On the day it said delivered to my mailbox I checked cameras NO MAILTRUCK IN SIGHT . They never made my order right or sent PRODUCT … DONT DEAL WITH THIS COMPANY PERIOD .., I HOPE IT WAS WORTH THE THEFT OF MY HARD EARNED MONEY ! God has the last say
By Tamika V.
ZERO STARS!!!!! Scammers, selling counterfeit products posing as a legit company. I ordered WESTMORE products. They hijacked my order and sent me counterfeit products from China. I immediately threw them in the garbage. When I contacted them, they offered me a THREE DOLLAR refund for a $34.64 purchase. Many others have been scammed by this company. Be careful ordering online!!!!!! Buyers beware!!!!!!!!!!!!!
By Harls
I ordered the self tanner blemish cover in April 2025 and as of today July 7, 2025, I never received my order. They claim it was delivered but it wasn’t and they said if I want a refund I have to pay for the S&H and the cost of it being shipped to another warehouse. Scammers!!!
By Tammy R.
Don’t purchase the product. Scam, order product over month ago, still haven’t received it. The company doesn’t want to refund me, I don’t even have the product. Be aware don’t purchase.
By Emma
. They used the Westmore commercial to sell a fake product. When the product was received it was the totally wrong color and included the wrong brush. I contacted them and they apologized and offered a $3 compensation. There was a bunch of emails back and forth but no attempt to make it right. This is not a reputable company they are taking people's hard earned money. Stay away.....
By Maggie P.
