DenovoveloReviews of denovovelo.com

I had problems with the shifter on my Specialized road bike. I popped in with the bike on a Tuesday morning with the hope that they might fit me in. I was greeted by James who was very friendly and extremely knowledgeable. Within a very short time I received a text setting out the work required and price. Despite being given a estimate of a maximum of 5 working days, due to having to order parts, I was thrilled to receive a message the next day saying the bike is ready to collect. I cannot recommend these guys enough. A very quick repair, knowledgeable, friendly and supporting a local independent bike shop. What more can you want! Many thanks again.

I paid £109.96 for a brake repair on my cargo bike, but the service was appalling. Rude Conduct: Instead of helping me bring the large bike into the shop, the owner chose to shout at me. Even though I politely explained English is my second language and asked him to speak slower, he continued his disrespectful and hostile attitude. Poor Quality: After the repair, the new brakes are extremely noisy.