Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
131 reviews
DenimSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Denim is a tech-forward freight factoring partner who helps brokers and fleets maximize cash flow potential and streamline back-office operations with its trusted, flexible factoring solutions.
Denim (denim.com) has 131 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 96 reviews with 5 stars · Clear filters
Axle has provided good customer service and has thus far paid all invoices within a timely manner.
By D&D Logistics L.
Response from Denim· Jul 28, 2022
Thank you for taking the time to review us. We strive to provide our customers with 5 star customer service each and every day!
Brandon was very professional, in all dealings, he showed he cared about my business.
By henry
Response from Denim· Jul 28, 2022
Thank you for sharing, Henry!
Great opportunity for new freight brokerage companies. I do appreciate the favor of Mr. Dan, I look forward to doing with Axle in the long term. Thanks
By Brian
Response from Denim· Jul 14, 2022
Thank you, Brian! We look forward to our continued partnership and wish you much success!
Great service offered to us freight brokers!
By Tanja
Response from Denim· Jul 12, 2022
Thank you for taking the time to share your review, Tanja!
Straight-Forward processes, thorough communication from representatives. Quick to answer questions and provide any assistance needed. Fees/rates are very fair.
By Micah A.
Response from Denim· Jul 12, 2022
Thank you, Micah! We appreciate you taking the time to share your experience with Axle!
Hailey and Spencer are both very professional and personal while being very attentive to our needs. I've spent a lot of time on the phone with sales reps and there are very few that I actually enjoy speaking with. I am proud to recommend Axle Payments and their staff to anyone looking for a factoring company.
By Peyton
Response from Denim· Jun 22, 2022
Thanks so much for taking the time to share your experience. We agree -- Hailey and Spencer are great!
Beginning my Brokerage was a known and expected delay in beginning the load booking process. Fortunately when a shipper basically fell into my graces I was unprepared when it came to accessing axles software and integrations etc. The representatives at Axle have been extraordinary in assisting me step by step in ensuring I am familiar and understand their product and services.
By shane M.
Response from Denim· May 27, 2022
Thanks for the kind words, Shane! We'll be here every step of the way for you!
I cannot say enough about Axle! Very trustworthy company. From the start, I really appreciated the honesty from the representatives. No hidden fees. All of my questions answered. Their portal is so easy to use. And submitting jobs, is super easy. However, their portal is not only easy to use, but easy to understand, and is extremely detailed. Representative that we work with, is extremely professional and answers all our questions within minutes. Customer credit checks, are extremely easy to do as well. I recommend Axle to any broker that is just starting off.
By Zoryana A.
Response from Denim· May 25, 2022
Thank you for taking the time to share your experience, Zoryana! We pride ourselves on being transparent and honest! Our Product team will be delighted to hear your feedback on our platform! Thank you for trusting us with your business.
