Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,300 reviews
Defy MedicalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About Our ClinicMeet our Care TeamTRT for MenBHRT for WomenDefy Medial is a concierge clinic offering telemedicine health care across the country, as well as in-office services in Tampa, FL. Led by Dr. Justin Saya, our expert care team specializes in hormone restoration and integrative wellness therapies. We've guided thousands of patients to living healthier, happier lives – and we’re ready to help you. Our services include:• Testosterone Replacement Therapy (TRT)• Bioidentical Hormone Replacement Therapy (BHRT)• Sexual Health Treatments• Erectile Dysfunction Therapies • Thyroid Therapy• Peptide Therapy• Nutrition and Supplementation• IV Infusions• Ketamine Therapy • Fat Loss and Weight Management• Aesthetic Services • PRP Injections
Defy Medical (defymedical.com) has 3,300 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 60 reviews with 4 stars · Clear filters
Talking with Mike was easy. He was very knowledgeable and answered all my questions, and addressed all my concerns. I highly recommend Mike and Defy Medical, for that matter
By MARTIN G.
Response from Defy Medical· Aug 4, 2023
So glad to hear it. We're thrilled to have you as a patient.
Screw my drs experience. We spoke thursday afternoon and I have not heard from anyone and there is nothing in my acct cart. I certainly cannot recommend at this time.
By PATRICK J.
Response from Defy Medical· Jun 5, 2023
Hi Patrick, thank you for bringing this to our attention. First off, we apologize for any delay in getting your medications ordered. I have sent this to our management team and someone will be in touch shortly. Again, we apologize about the delay and will get this taken care of for you.
My consultation went well, but since then it’s been impossible to get in touch with anyone. I called their customer line twice. They offer callbacks in order to keep your place in line and not have to sit on hold. I attempted that twice and never received any call back. Frustrating.
By AMBER
Response from Defy Medical· Jun 1, 2023
Hi Amber, we are so glad to hear that your consultation went well. We are sorry to hear about the delay in getting a callback. I will be getting in touch with our Patient Services team, and I assure you someone will be reaching out shortly. Thanks so much and have a great day!
She listened to my concerns and is willing to let me try some new options. She went over my labs and pointed out if there were any issues
By Philip C.
Response from Defy Medical· Jun 2, 2023
Thanks for the terrific feedback.
He knew all the answers to my questions immediately.
By SCOTT M.
Response from Defy Medical· May 26, 2023
We love receiving feedback like this. Thanks for sharing!
My questions were answered!
By MATTHEW S.
Response from Defy Medical· May 19, 2023
Glad to hear it!
Ben was well I formed and answered all my questions. Plus he opened up his schedule to accommodate for my mistake in scheduling. Thank you!
By RIKELLE E.
Response from Defy Medical· May 19, 2023
We're glad you had a great experience, thanks for sharing!
Quick, friendly and informative
By GABRIEL K.
Response from Defy Medical· Apr 20, 2023
Thanks for the great feedback, Gabriel!
