DeferitReviews of deferit.com

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3.8/ 5

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228 reviews

Deferit3.8Average

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About Deferit

Deferit is a bill budgeting and payment platform that has helped over 550,000 people improve their cashflow and pay bills in installments. To date Deferit has paid over $400m in bills and saved its users over $39m in late fees and other biller penalties by ensuring bills get paid on time.Pay upfront or over time in 4 easy installments. Build your credit history with every bill payment. The flexibility to change payment dates to suit your lifestyle. No interest, no late fees, just a simple subscription. Whether the bill needs to be paid by ACH, Check, Credit Card or any other method, simply take a photo of the bill and we take care of the rest!

Deferit (deferit.com) has 228 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.

Also known as: deferit.com
Website: deferit.com
Category: Administration & Services
Listed on The Fair Hearing: 2026

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Aug 2, 2025

I lost my debit card and reported it … updated with company retaliation

I lost my debit card and reported it as such, before I even received the new one in the mail despite them having my checking account and a different card on file, my Deferit account was "restricted" as it was "flagged" by the "banking system" and if I am me, I should contact them "immediately." IMMEDIATELY. Except, small problem, there is not an immediately for Deferit, as they "do not offer phone support" to allow for more engaging conversations via email with their "Customer Heros" and there are "no scripts." Because obviously no one uses a template in customer service when responding to an email. After more than a week, Deferit has replied, asking for the strangest forms of verification I have ever seen--and I worked in banking for decades. Red flags everywhere. Run, don't walk. I'm not providing they're strange verification request, already canceled my account, but I can't pay for anything I owe them. I should have known better. Edit: Following the company's response, my account was immediately restricted again, without any indication of a reason or notification. All I want is my membership fee returned as well as the "tip" with my first bill payment. Regardless, this company will destroy, your credit, and your time, with fees and retaliation, as evident by this review. 2nd Update: Company responded with compassionate resolution based on perhaps a mutual misunderstanding, real people are answering emails.

By B. R.

Response from Deferit· Aug 4, 2025

Hello there, Thank you for bringing your concern to our attention; we appreciate the chance to have made things right. We understand how important it is to quickly regain access to your account, especially when a payment method is lost, and we’re grateful you took the time to raise your concerns. After reviewing your case, we're pleased to confirm that your account has since been successfully unlocked following receipt of your documentation and have also followed up with full details via email for your reference. You’re welcome to log back in and resume using your account at your convenience. While we believe that providing support via email ensures secure and efficient communication in resolving customer concerns, we recognize that timely updates are especially important during urgent account reviews. Please know that your feedback is valuable to us and we're committed to improve our response times, verification processes, and your overall Deferit experience. Thank you again for your patience and collaboration in sorting this matter out. If there’s anything else we can assist with, please feel free to reply directly to our email—we’re dedicated to supporting you throughout your financial journey.

Deferit reviews

Showing 146 reviews with 5 stars · Clear filters

Aug 7, 2025
I was in a bit of a bind but deferit helped
I was in a bit of a bind with needing to urgently pay a bill and my paycheck being another week away. Thanks to deferit I was able to pay on time, and just pay back the bill over a few weeks instead. It was a quick and easy process. I just set up my account, uploaded my bill, accepted the payment schedule and deferit took care of the rest. My bill was paid within hours.
By Meghan
Response from Deferit· Aug 8, 2025
Hi Meghan, We're thrilled to hear how our services had helped you pay your bill, especially when you needed it most—thanks for sharing your Pay-in-4 experience with us! At Deferit, we're not only dedicated to your worry-free bill payments but also with your flexible budgeting options. Whenever you need support, we're always here to help.
Aug 2, 2025
I lost my debit card and reported it … updated with company retaliation
I lost my debit card and reported it as such, before I even received the new one in the mail despite them having my checking account and a different card on file, my Deferit account was "restricted" as it was "flagged" by the "banking system" and if I am me, I should contact them "immediately." IMMEDIATELY. Except, small problem, there is not an immediately for Deferit, as they "do not offer phone support" to allow for more engaging conversations via email with their "Customer Heros" and there are "no scripts." Because obviously no one uses a template in customer service when responding to an email. After more than a week, Deferit has replied, asking for the strangest forms of verification I have ever seen--and I worked in banking for decades. Red flags everywhere. Run, don't walk. I'm not providing they're strange verification request, already canceled my account, but I can't pay for anything I owe them. I should have known better. Edit: Following the company's response, my account was immediately restricted again, without any indication of a reason or notification. All I want is my membership fee returned as well as the "tip" with my first bill payment. Regardless, this company will destroy, your credit, and your time, with fees and retaliation, as evident by this review. 2nd Update: Company responded with compassionate resolution based on perhaps a mutual misunderstanding, real people are answering emails.
By B. R.
Response from Deferit· Aug 4, 2025
Hello there, Thank you for bringing your concern to our attention; we appreciate the chance to have made things right. We understand how important it is to quickly regain access to your account, especially when a payment method is lost, and we’re grateful you took the time to raise your concerns. After reviewing your case, we're pleased to confirm that your account has since been successfully unlocked following receipt of your documentation and have also followed up with full details via email for your reference. You’re welcome to log back in and resume using your account at your convenience. While we believe that providing support via email ensures secure and efficient communication in resolving customer concerns, we recognize that timely updates are especially important during urgent account reviews. Please know that your feedback is valuable to us and we're committed to improve our response times, verification processes, and your overall Deferit experience. Thank you again for your patience and collaboration in sorting this matter out. If there’s anything else we can assist with, please feel free to reply directly to our email—we’re dedicated to supporting you throughout your financial journey.
Aug 1, 2025
I love deferient!!!!
I love deferient!!!!
By Renee R.
Response from Deferit· Aug 4, 2025
Hi Renee, We're glad you love Deferit—thanks so much for sharing your experience with us! Anytime you need support, we're here to help.
Aug 1, 2025
Grateful 🙏🏾
This has Helped me Tremendously ,I changed jobs got behind I was able to get on Track Because of Deferit 🙌🏾 Yall are God Sent 🙌🏾 Thanks 😊
By kandis J.
Response from Deferit· Aug 4, 2025
Hi Kandis, We're thrilled to hear that Deferit has helped you stay on top of your bills. especially on situations like job change—thanks so much for sharing your experience with us! Anytime you need assistance, we're always here to help.
Jul 31, 2025
It’s great for splitting your bills
It’s great. I appreciate the ability to break up my bill payments.
By MoCurvyPlz
Response from Deferit· Aug 1, 2025
Hi there, Thanks so much for sharing your Pay-in-4 experience with us! At Deferit, we're committed to your flexible budgeting options. Anytime you need assistance, we're always here to help!
Jul 31, 2025
Deferit is a extremely convenient app
Deferit is a extremely convenient app. When unexpected expenses comes up and bills needs to be taken care of. I truly recommended.
By Yesi
Response from Deferit· Aug 1, 2025
Hi Yesi, We're glad to hear how you found Deferit convenience, especially when you need it most in staying on top of your bills—thanks a bunch for the shoutout! Whenever you need assistance, we're always here to help!
Jul 31, 2025
There are many choices out there..
There are many choices out there for help with your bill. I have used several different ones. Without hesitation, I would gladly recommend Deferit to other consumers. The simplicity of the app is what is astonishing. I could not be happier with the Deferit services, and while I have not used every plan feature yet- I am excited to see what else they can assist me with. Finally, this helps build credit. That is a win/win in my book!
By BQR
Response from Deferit· Aug 1, 2025
Hi there, We’re thrilled to hear that Deferit has made a difference, especially when it comes to staying on top of your bills with ease (while boosting your credit along the way)—thanks so much for the shoutout! Your feedback means a lot to us. Anytime you need support, we're always here to help.
Jul 24, 2025
Fast and easy to request a bill be paid.
Fast and easy to request a bill be paid.
By Tamela C.
Response from Deferit· Jul 25, 2025
Hi Tamela, We're so glad to hear that you found our services fast and easy! At Deferit, we're committed to paying your bills on-time and without worry. Thanks for sharing your seamless experience with us. We're always here to help!

DeferitReviews of deferit.com

Rating distribution

What customers rate

About Deferit

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DeferitReviews of deferit.com

Rating distribution

What customers rate

Deferit reviews

I was in a bit of a bind but deferit helped

I lost my debit card and reported it … updated with company retaliation

I love deferient!!!!

Grateful 🙏🏾

It’s great for splitting your bills

Deferit is a extremely convenient app

There are many choices out there..

Fast and easy to request a bill be paid.

About Deferit

More in Administration & Services

Provoiceusa

EZFrontiers

Smartphonefreedomlifestyle

Loft It Up Garage Storage & More

Deferit reviews

I was in a bit of a bind but deferit helped

I lost my debit card and reported it … updated with company retaliation

I love deferient!!!!

Grateful 🙏🏾

It’s great for splitting your bills

Deferit is a extremely convenient app

There are many choices out there..

Fast and easy to request a bill be paid.