Worst customer support ever
Worst customer support ever. They lost a package in October last year, the customer support agent has no clue on how to handle this situation and I am still waiting for a refund
By Ana
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
1 review
Scores get a color once a company has 5 reviews.
Def Shop is listed under Malls & Marketplaces.
Def Shop (def-shop.net) has 1 customer review on The Fair Hearing, with an average rating of 1.0 out of 5.
1 approved review, newest moderated first
Worst customer support ever. They lost a package in October last year, the customer support agent has no clue on how to handle this situation and I am still waiting for a refund
By Ana