Received half our order
Received half our order. Contacted them never received a response. Horrible company. Don’t buy anything from them.
By Suzanne
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
209 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Deepmusclesmassager (deepmusclesmassager.com) has 209 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 153 reviews with 1 star · Clear filters
Received half our order. Contacted them never received a response. Horrible company. Don’t buy anything from them.
By Suzanne
Took 2 months plus to receive item. No phone number and no response to emails.
By TS
I ordered this product in June and it took until september to ship. The shipping rate said 10-14 days. Never ordering from this site again.
By Graham M.
I want nothing to do with this company. They did not respond to my attempt to contact attempt via the website. They don't answer the phone. I paid for expedited shipping and they failed to deliver with their 5 to 10 day window and I filed a charge dispute with the credit card company. They are terrible with customer service.
By JeBu
When your Customer Service FAILS to answer letters of request for information on delivery and you NEVER receive the product to the customer.....how about a BIG FAT 0 in every respect.
By Bonnie
I have not received my order as of yet?
By Irvin S.
This item was never received. Although the company indicated that it was shipped, I never received it and an email requesting the name of the shipper I sent has not been responded to.
By Unhappy
This company is terrible. Nothing but a scam. DO NOT BUY ANYTHING. I ordered the adjustable weights and received one! Who uses one weight??? They advertised 2 weight sets for $199. Customer service is awful.
By Donna O.