Item not working properly
We've had it one week and it's making a rattling sound like it's going to fall apart.
By Tanece P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
209 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Deepmusclesmassager (deepmusclesmassager.com) has 209 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 153 reviews with 1 star · Clear filters
We've had it one week and it's making a rattling sound like it's going to fall apart.
By Tanece P.
Never received the product, it’s been a month
By Terry
I never got my massager I keep sending emails and no return I only get this email for a review
By Brandi D.
No response from support. Tracking says it’s been in warehouse and no change. It’s been about 2 weeks since I ordered with expedited shipping. Like if your not gonna have someone responding to emails and phone calls. So infuriating..
By Zuva
Been waiting weeks it to ship
By Not H.
I placed my order at 9:42 pm on Friday night, I cancelled this order a 10 hours later at 7:55 am. Five days later I get a email stating the order can't be cancelled because it was just shipped.. They had the request to cancel the order for 5 days but chose to ignore it and send out the item. They also run the same ad for the item which states "Last Day to get 80% off" which is still running. I wish I had researched their company and read reviews on how they operate before putting out $$$ that I now have to wait to get back. They're return name and address doesn't match the order information, another Red Flag for the next potential buyers..
By GMM
Terrible service 19.99$ shipping a **%^ joke still never got the product sits in warehouse with tracking that goes no were ! Not worth the headache and time nor the price will never purchase from the site again nor will I refer anyone !!!
By Loretta F.
I have yet to receive my order - over two weeks now & the two email inquiries I've sent about my order, have yet to be acknowledged, must less answered.
By KSH