Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
503 reviews
DecrumSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Decrum.com focuses on bringing the high-quality leather products without being heavy on your pockets. We can handle all your desires no matters how massive or small. We’re strongly recommended concerning the natural leather apparels that provide an elegant appearance and visual appeal.
Decrum (decrum.com) has 503 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 461 reviews with 5 stars · Clear filters
My purchase of the brown camel trucker jkt was the best purchase I’ve made thinking the cost wasn’t so expensive at 295$ l wasn’t expecting much but when it arrived l was impressed the jkt quality was at par if not even better than the dolce gabbana leathers I ow and the toughness of the look and colour turns a lot of heads
By Salvatore G.
I bought the pink scuba leather jacket. I ordered a XL at first, but was too big. Exchanged for an X. It was so easy to exchange. And, their shipping was really fast! The leather on this jacket is so soft. Jacket is so beautiful Can't wait for winter to start wearing it. Can't go wrong buying from Decrum.
By Joel
My experience was great because I was skeptical at first because I am not familiar with the website.But at the end I am happy camper . I love my leather coat.Customer service was great .They send me an email to verify my address since part of it was missing in their data base.I found this professional because they are making sure to avoid any shipping problems and guess what -the shipping was fast and it was delivered in 7 days.I am saving money to buy from DECRUM again as I am satisfied with my purchase.No more hesitation GUYS!!place your order cause you gonna love!
By Abra
I ordered the medium Matte black Harrington.It was at the post office with in a week.Unfortunately it was fitting a little large so i enters the process to send it back.The instructions were clear and easy to do. As soon as as they received my email and tracking code my I received an email that my new jacket was on the way.Very fast service.Helpful emails.The new jacket was a perfect fit. Highly recommend to anyone.
By Richard O.
Leider kam es bei meiner Bestellung anfänglich zu Kommunikationsproblemen per E-Mail, so dass sich der Versand der Ware sehr lange hin gezogen hatte. Dank der sehr guten Hilfe durch den Vertrieb, konnte das Problem aber wunderbar aus der Welt geschaffen werden. Nachtrag: die Lederjacke ist außerordentlich schön und sehr gut verarbeitet.
By Daniela
Response from Decrum· Jun 16, 2025
Hi Daniela, We sincerely apologize for any inconvenience you experienced regarding your order and communication. We understand how important timely updates are and truly appreciate your patience throughout this situation. Please rest assured that Decrum is a genuine business fully committed to delivering a reliable and positive experience for every customer. Your case is currently under review, and our dedicated customer support Manager (Moses Micheal) will be reaching out directly to provide all necessary details and ensure your concerns are fully addressed. Your satisfaction is very important to us, and we value your feedback as it helps us continually enhance our service. Thank you for your understanding and trust in Decrum and we are dedicated to upholding the highest standards for our valued customers. Regards Team Decrum
Great experience, communication, service and value. I had doubt purchasing Genuine leather online! However communicating with Decrum team to assure size and fitting match my expectation certainly assuring. Amazing & love the jacket.
By Alex T.
Very helpful staff Pricing very good Quality and workman ship excellent I have bought 4 items so far
By Merina W.
I took a chance as I normally wouldn't spend as much as I did on a leather jacket. I really liked the style, color and information given. It was very similar to a jacket I had received from my late mother and could no longer wear. I knew the minute I tried it on it was perfect. The leather was of high quality and it fit just right. The packaging was even done with care. Thank you.
By Sally H.
