Great Customer Service
I ordered a coffee table that was backordered and they took care of my order swiftly. I got the order cancelled and refunded same day. I will use them again. Great customer service!!!
By CFitz
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
67 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Online retail boutique designed to provide beautiful pieces at unbeatable prices & free shipping on everything, everyday! • Save $50 by joining the newsletter!
Decor Market (decormarket.com) has 67 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 50 reviews with 5 stars · Clear filters
I ordered a coffee table that was backordered and they took care of my order swiftly. I got the order cancelled and refunded same day. I will use them again. Great customer service!!!
By CFitz
I'm just amazed at the customer service we received from Decor Market today! We ordered a patio conversation set and realized one of the chairs was defective. Rather than packaging up the entire set for a return, they allowed us to keep or donate the set and gave us a full refund.
By Cindy N.
Excellent customer service. I was not happy with quality of a product received and rated it through a 3rd-party request. Decor Markets customer service team reached out to me and resolved my issue immediately. I was very impressed with their service and will definitely give them another try now.
By Ramona W.
Great company- my rug is so so lovely. And the price was unbeatable. Customer service was fantastic.
By Dina R.
Great customer services first time buying from Decor Market and it will not be my last
By Frank
Excellent customer service. Had a small issue with our delivery and they promptly fixed it. Their communications via email were steady and they got back with me within minutes/hours or my notes. Will definitely order from them again!
By SM
I ordered a rug from the Safavieh Vintage Collection at Decor Market and I loved it! It was a great price, came right on time and fits my space perfectly! Will definitely look into buying from Decor Market the next time I have home furnishing needs!
By Kristen D.
I had a great experience at Decor Market! The staff was very accommodating and professional. Definitely would recommend!!
By Aspasia T.