Cin7 CoreReviews of dearsystems.com

Cin7 Core completely leveled up both our inventory and accounting functionality! We experienced some initial issues with the Chart of Accounts mapping, but Mark, a member of the Solutions Architect Team, walked us through the problems in a few short hours. Customer service was top-notch during the initial setup. - Jeff, May Lindstrom Skin

Big shoutout to Dawn Martenstyne for making my onboarding with Cin7 POS such a breeze. She was super helpful right from the start—walked me through everything, got me set up, and even helped me out when I ran into a few issues. Honestly, I would’ve been stuck without her! She really knows her stuff and made the whole process way less stressful. Can’t wait to keep going with the next part of onboarding. Thanks again, Dawn!

Setu Dani was great. I read some of these reviews saying customer support is terrible, but every time we need any assistance, we can set up a meeting and get the issue fixed right away. Setu did a 3-month check-in and was very knowledgeable, and gave us some more insight on how we can improve how we do things inside Cin7.

Mark was fantastic! We were having a lot of issues because of a not-so-perfect initial setup. Mark went above & beyond to help us pick apart the issues, find solutions, and work towards a better setup. He was very kind, responsive, and respectful. He was patient with us while we asked about 100 questions! Mark's new support team is a huge add to cin7.

CIN7 Implement Team just finished a special project for us - to change CIN7 Base Currency. Under their help, a new CIN7 account is opened and most historical transactions are kept which is invaluable for our sales team. There are difficult times during the process. The managers are able to adapt and reorganise the resources. It has taken longer time to finish the project. But it is well worth in the end. After trying different Inventory systems, we find CIN7 is the best, linking with Xero flawless.

Suwashini Rajandran was patient and knowledgeable. She gave clear instructions and steps to follow and our issue was resolved.

We have been using Cin7 for a couple of years and were needing a health check on how we use the system to ensure we were using it to its full potential. Mark was incredibly helpful and walked us through all adjustments he suggested. I'm super glad for all his help and suggestions he made to us

Having used Cin7 for a little over a year we needed further help understanding a few things. We were offered a meeting with Mark Dessanayaka. He was able to explain everything in more detail and show us on our shared screen how to fix a couple of problems we had encountered. I wont hesitate to get in touch with Mark, Solutions Architect for any further questions we may have.